Changing VicidialNow agent screen

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Changing VicidialNow agent screen

Postby gerald_lyc » Wed May 26, 2010 3:50 pm

Hi,

Do someone know how to change or removing the vicidial logo for the agent screen?

Thanks
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Postby williamconley » Wed May 26, 2010 5:02 pm

Absolutely. Replace the graphic in the images folder. Not hard. Or call The Vicidial Group and they'd be happy to take care of that for you. Not even very expensive, that change.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby gerald_lyc » Wed May 26, 2010 5:47 pm

Great and where is the images folder location please?
gerald_lyc
 
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Postby williamconley » Wed May 26, 2010 9:44 pm

seriously?

wow. ok, i can work with that: html 101 here we go

your web root in vicidial could be /var/www (depending on your version), you'll have to locate that yourself

inside the web root you will find "agc" (the astguiclient agent interface area)

inside the agc folder you will find "images"

inside the images folder you will find ... a LOT of files. if you don't know its name, try right clicking on it when it's in the browser (that will give you the name if you try to save the image)

you can use WinSCP to move files onto/off of your server easily.

remember to keep the old one (or just rename it) for reference
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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