Dial Method: Ratio Problem

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Dial Method: Ratio Problem

Postby drox182 » Mon May 31, 2010 8:24 am

I Can not make calls when i set to "ratio" but it's ok with "manual"
I am using vicidialNOW ver2.0.5-174 Asterisk 1.2.20.2

Dial Method: Ratio
Auto Dial Level: 2.7
Maximum Adapt Dial Level: 5
Intensity: 20


Here is some logs from asterisk -r

-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
-- SIP/voiptalk-0a170d68 answered Local/00441623409018@default-485f,2
> Channel Local/00441623409018@default-485f,1 was answered.
== Manager 'sendcron' logged off from 127.0.0.1
-- Executing Playback("Local/00441623409018@default-485f,1", "sip-silence") in new stack
-- Playing 'sip-silence' (language 'en')
== Spawn extension (default, 00441623409018, 1) exited non-zero on 'Local/00441623409018@default-485f,2'
-- Executing DeadAGI("Local/00441623409018@default-485f,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----16-----ANSWER-----23-----0") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... --23-----0 completed, returning 0
-- Executing AGI("SIP/voiptalk-0a170d68", "agi://127.0.0.1:4577/call_log") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log completed, returning 0
-- Executing AGI("SIP/voiptalk-0a170d68", "agi-VDAD_ALL_outbound.agi|NORMAL-----LB") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDAD_ALL_outbound.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Spawn extension (default, 8368, 3) exited non-zero on 'SIP/voiptalk-0a170d68'
-- Executing DeadAGI("SIP/voiptalk-0a170d68", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0---------------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
> Channel SIP/cc150-0a0a83a0 was answered.
-- Executing MeetMe("SIP/cc150-0a0a83a0", "8600051|F") in new stack
== Parsing '/etc/asterisk/meetme.conf': Found
-- Created MeetMe conference 1023 for conference '8600051'
-- Playing 'conf-onlyperson' (language 'en')
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Executing Dial("Local/00441623430651@default-9984,2", "SIP/voiptalk/00441623430651") in new stack
-- Called voiptalk/00441623430651
-- SIP/voiptalk-0a160210 is making progress passing it to Local/00441623430651@default-9984,2
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1
== Spawn extension (default, 00441623430651, 1) exited non-zero on 'Local/00441623430651@default-9984,2'
-- Executing DeadAGI("Local/00441623430651@default-9984,2", "agi://127.0.0.1:4577/call_log--HVcauses--PRI-----NODEBUG-----0-----CANCEL----------") in new stack
-- AGI Script agi://127.0.0.1:4577/call_log--HVcauses ... ---------- completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1
== Manager 'sendcron' logged off from 127.0.0.1

[/img]
drox182
 
Posts: 1
Joined: Mon May 31, 2010 6:26 am

Postby gardo » Mon May 31, 2010 2:04 pm

Is your server behind a firewall/router?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004

Postby williamconley » Mon May 31, 2010 4:12 pm

when you post, please post your entire configuration including (but not limited to) your installation method, vicidial version and build, asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X Build XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)


Have you changed the IP address of your server since it was built? is that IP address correct EVERYWHERE?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 97 guests