vtiger_agc_trunk

[ruben23]

Hi, my setup are:

VERSION: 2.4-256
BUILD: 100523-0840
asterisk 1.4.30
dahdi-linux-complete-2.2.0.2+2.2.0
vtigercrm-5.1.0
Vtiger510_vicidial_002_noclose.patch

I have setup vtiger successfully and eventually synchronize it with vicidial
and all went well, users are added successfully, click to dial is working, but the webform link is not working at all which i put this link

http://ip_address/vtiger_search.php

When on live call i click the webform i got timeout and sometimes it present loading to vtiger but suddenly time out.

added info i can login to admin and all users using this link

http://ip_address/vtigercrm/index.php

this problem is currently present into a 3 different setup and environment
all same issues.

[williamconley]

http://ip_address/vtiger_search.php

where did you get this link? which document, what page/line?

is the vtiger_search.php file not in the vtiger folder/directory?

[ruben23]

@williamconley

Its on the easy guide for successful vtiger Integration which brett05 post it
that its the link needed to be setup on the webform

But the problem is i cant find this file on the vtigercrm, what i see are all this only:

Code: Select all

root@VICIdial:/var/www/vtigercrm# ls
17166447934bfb406bb26694.50992254install          connection.php         jscalendar                  PEAR.php                     storage
17166447934bfb406bb26694.50992254install.php.txt  copyright.html         licenceAgreement.html       phprint.php                  tabdata.php
17166447934bfb406bb26694.50992254migrate.php.txt  Copyright.txt          license                     phpversionfail.php           test
adodb                                             cron                   LICENSE_AGREEMENT.txt       Popup.php                    themes
backup                                            data                   LICENSE.txt                 README.txt                   user_privileges
cache                                             database               log4php                     Release_Notes.html           Vtiger510_vicidial_002_noclose.patch
class_http                                        DEPENDENCIES.txt       log4php.debug               robots.txt                   vtigercron.php
class_http_dir                                    getCompanyProfile.php  log4php.properties          schema                       vtigerservice.php
config.db.php                                     graph.php              logs                        SendReminder.php             vtigerversion.php
config.inc.php                                    htaccess.txt           migrationInstructions.html  SendSupportNotification.php  vtlib
config.performance.php                            Image                  modules                     Smarty                       webservice.php
config.php                                        include                packages                    Smarty_setup.php
config.template.php                               index.php              parent_tabdata.php          soap


Is the link wrong..? please help

[williamconley]

try this:

Code: Select all

locate vtiger_search.php

[ruben23]

hi i have run updatedb and run this locate vtiger_search.php and got this

Code: Select all

root@VICIdial:/var/www/vtigercrm# locate vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_br/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_br/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/LANG_www/vicidial_de/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_de/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/LANG_www/vicidial_el/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_el/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/LANG_www/vicidial_es/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_es/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/LANG_www/vicidial_fr/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_fr/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/LANG_www/vicidial_it/vtiger_search.php
/usr/src/astguiclient/trunk/LANG_www/vicidial_it/.svn/text-base/vtiger_search.php.svn-base
/usr/src/astguiclient/trunk/www/vicidial/vtiger_search.php
/usr/src/astguiclient/trunk/www/vicidial/.svn/text-base/vtiger_search.php.svn-base
/var/www/vicidial/vtiger_search.php
/var/www/vicidial/.svn/text-base/vtiger_search.php.svn-base


[williamconley]

/var/www/vicidial/vtiger_search.php

so it's in /vicidial instead of /vTiger

Code: Select all

http://ip_address/vicidial/vtiger_search.php

[ruben23]

@williamconley

THanks a lot, i missed this step..

[williamconley]

maybe you need to disconnect for a while. let your brain breathe.

[ruben23]

@williamconley

Yeah this really happens mostly when time your over hooked up to solve an issue or problem, even simple things and steps you overlooked it,

better relax and breathe. but aside that 2 heads are better than one...
Thanks again.

[ruben23]

@williamconley

Hi there as i see the vtiger_search.php but when i used it on the webform still im getting timedout and also i test it out side the webform directly yo the browser, still the link is timeout.

http://ip_address/vicidial/vtiger_search.php

on the vicidial directory where it is located it executable (0755).

any idea on this why is this not running at all.?

[williamconley]

who owns the file? (and the other files in the directory that DO work?)

[ruben23]

@williamconley

this is the File:

Code: Select all

-rwxr-xr-x 1 root     root       39084 2010-05-12 18:54 vtiger_search.php

its onwed by root and file permission of 0755.

[williamconley]

who owns the file? (and the other files in the directory that DO work?)