restrict agent to use only the web interface for calls

[saidmsl]

Hi,

is it possible to lock the agent to dial only through the web agent interface and prevent the agent to dial manually using their softphone/voip phone (x-lite, ekiga,...)
Thanks

[mflorell]

Yes, just change the phones.phone_context to a non-existing context

[brett05]

what you mean mflorell by this change of phones.phone_context ?
do you mean the dialplan

[mflorell]

No, I mean in the Admin -> Phone web interface

[Trying]

It is explained at the top of this page: http://www.vicidial.org/vicidial/admin. ... ne_context

[saidmsl]

Thanks