no call barging after upgrade

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no call barging after upgrade

Postby maykelsoft » Sat Jun 19, 2010 10:39 am

hi,

i upgraded my astguiclient to version 2.2 and followed the SVN upgrade procedure... after that the call barging link is missing...

Vicidialnow 1.3
VERSION: 2.2.0-236
BUILD: 100413-2328

Thanks
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Postby mflorell » Sat Jun 19, 2010 11:03 am

Read the ViciDial Manager Manual.

You can barge now using any phone defined in your system, not just a softphone on your workstation, through the regular Real-time screen.
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Postby maykelsoft » Sat Jun 19, 2010 11:25 am

hi matt,

where can i get the manager's manual?

on the previous version, there's a link called "listen"... and now it's gone...

thanks for the quick response.
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Postby gardo » Sat Jun 19, 2010 3:05 pm

http://goautodial.com
Empowering the next generation contact centers
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Postby mflorell » Sat Jun 19, 2010 7:59 pm

The LISTEN link from the Reports page is gone, and has been replaced with the Listen function that you enable directly from the Real-time page.
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thanks

Postby brett05 » Sat Jun 19, 2010 9:28 pm

yes thanks mflorell great job
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Postby maykelsoft » Sat Jun 19, 2010 9:30 pm

thanks all!
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