Transfer-Conf button wont work

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Transfer-Conf button wont work

Postby drox » Thu Jul 08, 2010 3:48 pm

Hi!

I am dialing an outgoing call and i want to transfer to
TPV (third party verifier), and my problem is my Transfer-Conf button &
Park Call button wont work...I tried to click on those buttons but it is not clickable.
What would you think is missing or problem with my dialer?

Here's some info bout my dialer. Thank you.

VERSION: 2.0.5-173
BUILD: 90320-0424
Asterisk Ver 1.2.30.2
drox
 
Posts: 2
Joined: Mon Feb 15, 2010 10:00 am

Postby gardo » Thu Jul 08, 2010 4:59 pm

The only way you can click them is if you have a live call. Do you?
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
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Location: Manila, 1004

Postby drox » Thu Jul 08, 2010 5:01 pm

Yes, I actually do have a live call
drox
 
Posts: 2
Joined: Mon Feb 15, 2010 10:00 am

Postby gardo » Thu Jul 08, 2010 5:05 pm

Asterisk CLI when dialing. Have you tried with the default agent interface? The URL is:

http://ip_address/agc/vicidial.php
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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