vcall option

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vcall option

Postby gina3002 » Fri Jul 09, 2010 5:37 am

hi

there is the fucntion click2dial from vtiger, i don't need this. how to turn off?

my system:

vicidialnow 1.3 update to newest version 2.2
vtiger 5.1


thx

syncronisation between vicidial nad vtiger is working :-)
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Postby mflorell » Fri Jul 09, 2010 5:44 am

You can simply turn off the API in the System Settings of ViciDial and it will stop functioning, or if you want to remove the links in Vtiger you will have to edit the code of Vtiger in a few places.
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Postby gina3002 » Fri Jul 09, 2010 6:36 am

ok thanks, the syncronisation is still working after this ?
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Postby gina3002 » Fri Jul 09, 2010 6:40 am

ok this error is coming:

"ERROR: System API NOT ACTIVE"

but my goal is dialing with an other asterisk system and softphone?

so i have to turn off vcall-option, or where i have to change this in config?
before enabling syncronisation it works ....:-)
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Postby mflorell » Fri Jul 09, 2010 8:50 am

Yes, that would be what happens when you disable the API and you click on the vcall anyway.

I'm not really sure I understand what you are trying to do.
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Postby gina3002 » Mon Jul 12, 2010 6:29 pm

hi

i try to do this

i want to work with vicidial and for interessting things i woudl use vtiger sycronisation with webform button.

second thing is working with vtiger without vicidial-function, no vcall automatciy, before i installed syncronisation vicidial-vtiger it works without vcall in the phonenumber in vtiger

i want work in vtiger without vicidial but if i do a project with vicidial there should be the option to create a lead or something like that in vtiger by pushing button webform :-)

in the vtiger.txt are some files which be change since installing vcicidial vtiger synchronition, so is there somthing to change???

thx
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Postby mflorell » Mon Jul 12, 2010 9:15 pm

You would need to go through the patch file and selectively reverse the click to call patches within that file on your current Vtiger installation.
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