Agent's View

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Agent's View

Postby tommyinnn » Mon Jul 19, 2010 10:20 am

I see the Agent's View feature is in the older Client view template ( /agc) , but not in the newer one (agc2) - could any1 provide instructions on how to enable that, or add the code to the /agc2/vicidial.php page??
VERSION: 2.2.1-237
BUILD: 100510-2015
VicidialNow - Upgraded from 1.3 to Vicidial 2.2 SVN via SSH instructions (7/2010)
Multi-Server - Single Database

http://myautodj.com
http://icecastautodj.com
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Postby williamconley » Wed Jul 21, 2010 10:20 am

it's not really about "old" vs "new", it's about VicidialNOW vs VICIdial. The maker of VicidialNOW found that screen from a 3rd party developer and included it (because it's cool!). However, it was never added to "The Source Code" of this project (in large part because it was created for 2.0.5 when 2.2.0 was in development, so it was already "behind").

There have been several threads, and the maker of VicidialNOW has (if I recall) stated that he may do it for a fee, but that project is not yet at the top of his "free" pile.

So it's a custom page waiting for someone to "pay it" to be updated. I don't even know if anyone has asked the original creator of the page, which may be an intelligent move, but I do know he's been on the forum (the page's origin was discussed at length as well).
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby gardo » Wed Jul 21, 2010 5:15 pm

It's almost there. Fingers crossed (gasp!). Hehehe! :D

We're scheduled to release the next major version of VicidialNOW end of July. It includes the modified agent UI for 2.2.X. Just hangon tight to your seats.

Here's a peak on what's inside:

Vicidial 2.2.1
Asterisk 1.4.27.1-vici
DAHDI 2.3
Sangoma wanpipe 3.5.14
Web based systems/network management
http://goautodial.com
Empowering the next generation contact centers
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