remote agents and transfr-conf

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remote agents and transfr-conf

Postby raloheni » Tue Jul 20, 2010 5:51 am

Hi vicidial support

I have created some remote agents to take inbound calls in there mobile .

Is it possible to have an option for transfering or conference a incomming call by these remote agents.

and also is it possible to have hotkeys for disposition call status by pressing any digit in mobile.
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Postby mflorell » Tue Jul 20, 2010 6:56 am

There is no feature to use DTMF keypresses to transfer calls in this way.
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