vicidial.org

by **AlexR** » Tue Nov 21, 2006 8:11 pm

Hello everyone,

Everything seems to be working fine right now... however i have the problem that when a new call comes into an agent he must be watching the screen the whole time, since there is no sounds to warn him a new call is coming.

Is there a way to change this behavior?

Thank you!

alejandro

by **Op3r** » Tue Nov 21, 2006 9:26 pm

there is supposed to be a beep sound before a call comes in.

check the volume of the headseats.

by **mflorell** » Tue Nov 21, 2006 11:43 pm

Asterisk version?

by **AlexR** » Wed Nov 22, 2006 12:28 pm

Thanks for the reply!

i am currently using asterisk-1.2.12.1, this beep that you mention, it is the same as beep.gsm? If so it would be possible to change it for a longer sound file...

Thank you!

alejandro

by **mflorell** » Wed Nov 22, 2006 11:17 pm

The meetme beep is actually coded into app_meetme.c and cannot be easily changed.

by **ramindia** » Sat Nov 25, 2006 4:53 am

Hi

even i have the same problem

iam not able to hear anything when the call established

until other side person start talking.

iam using X-lite with g729 and ulaw for some clients

when the beep.gsm play, how will the g729 or ulaw codec people hear that.

correct me if iam wrong

how can i make customised sound when the call established

so Client side can hear the rining sound or any other, with high volume

any suggestions

Ram

by **mflorell** » Sat Nov 25, 2006 8:09 am

What extensions.conf entry do you have for 8600051 and higher?

Changing the meetme entry sound is extremely difficult and it is not a soundfile in the sounds directory.

by **ramindia** » Sat Nov 25, 2006 10:52 am

Hi

yes i have this in my extension.conf file

exten => 8600051,1,Meetme,8600051
exten => 8600052,1,Meetme,8600052
exten => 8600053,1,Meetme,8600053
exten => 8600054,1,Meetme,8600054
exten => 8600055,1,Meetme,8600055
exten => 8600056,1,Meetme,8600056
exten => 8600057,1,Meetme,8600057
exten => 8600058,1,Meetme,8600058

Ram

by **aztekrw** » Mon Nov 27, 2006 9:01 am

Hi I did a little digging, and it seems we could make a meetme dialplan entry that first connects to the conference in silent, and plays our own notification, then proceeds to connect the call to the conference.

by **ramindia** » Mon Nov 27, 2006 11:33 am

Hi

can you post where could i see the same information

even iam looking some information

either when the call connecting or after call connected

some information to agent, than direct caller coming in to like

when i get some kind of information, agent will be alert to take call

any suggestions

ram

by **aztekrw** » Tue Nov 28, 2006 2:14 am

http://www.voip-info.org/tiki-index.php ... Conference

vicidial.org

No warning sound to agent when a new calls is passed to him?

No warning sound to agent when a new calls is passed to him?

Play sound to conference before putting call to it.

A snippet with a script that will play things

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