VMail Button

[gmcust3]

Lets say My agent logged in and he got a call as AM.

I want him to play a Voice File which can get recorded on customer's AM.

I have seen VMail Button but No idea How to utilise it.

[williamconley]

in the campaign detail view you define Answering Machine Message (a recorded audio message).

the agent on the campaign pushes "transfer/conf" and then VM.

the prospect is then transferred to that extension, which plays and hangs up.

[gmcust3]

William : You Don't Sleep ?