my vicidial autodial not working but manual dial is working

[dlapitan]

Hi,

I need your help. I should i do now?


thank you
denis

[dlapitan]

Additional info:
It was login in the conference but cannot able to receive calls from autodial. Always waiting.......

+------------|--------+-----------+------------+--------+---------------------+---------+
| STATION | USER | SESSIONID | CHANNEL | STATUS | START TIME | MINUTES |
+------------|--------+-----------+------------+--------+---------------------+---------+
| SIP/2003 | 2003 | 8600051 | | READY | - WAITING - | 17:34 |
+------------|--------+-----------+------------+--------+---------------------+---------+
1 agents logged in on server 192.168.88.253

- Paused agents
- 5 minutes or more on call
- Over 10 minutes on call

[dlapitan]

------------|--------+-----------+------------+--------+---------------------+---------+
| STATION | USER | SESSIONID | CHANNEL | STATUS | START TIME | MINUTES |
+------------|--------+-----------+------------+--------+---------------------+---------+
| SIP/2003 | 2003 | 8600051 | | READY | - WAITING - | 38:36 |
+------------|--------+-----------+------------+--------+---------------------+---------+
1 agents logged in on server 192.168.88.253

- Paused agents
- 5 minutes or more on call
- Over 10 minutes on call


----------------------------------------------------------------------------------------

VICIDIAL: Time On VDAD 2006-11-25 12:05:31

+------------+--------+----------+--------------------+---------------------+---------+
| CHANNEL | STATUS | CAMPAIGN | PHONE NUMBER | START TIME | MINUTES |
+------------+--------+----------+--------------------+---------------------+---------+
| | SENT | TESTCAM | 17313743901 | 2006-11-25 12:05:28 | 0:03 |
+------------+--------+----------+-----------1---------+---------------------+---------+
1 calls being placed on server 192.168.88.253

- LIVE CALL WAITING

[gerski]

make sure you follow the scratch install carefully.

make sure you have all this at subphase 6.2 #7 in extensions.conf

Code: Select all

7. Add the more entries for astGUIclient specific uses:
   - here are some more dialplan additions needed to use astGUIclient(this is a
pure addition, nothing is being modified):