Error during vicibox install

Support forum for the ViciBox ISO Server Install and ISO LiveCD Demo

Moderators: enjay, williamconley, Staydog, mflorell, MJCoate, mcargile, Kumba

Error during vicibox install

Postby gmeles » Sat Sep 18, 2010 5:24 am

Hi all
I install vicibox and it gives me this error
"Failure Area : Could not install Sangoma Wanpipe drivers."
When it tries to install my sangoma PRI card


I've download the iso yesterday. It's the current version
gmeles
 
Posts: 4
Joined: Sat Sep 18, 2010 5:12 am

Postby williamconley » Sat Sep 18, 2010 4:31 pm

"yesterday" "current version" ...

Please list the release number instead, to remove any doubt. (All of the earlier versions of the installation disk are still available to download, so it is possible you have downloaded any version from 1.0.0 to 3.0.4 ...)

So ...: Vicibox [Redux?] X.X.X .iso ...?

What instructions are you following for installation? (a link here is often helpful so we know where you are ...)

Have you read the "Stickies" for each of the forums, and the manager's manual? (these are required before posting so we don't have to tell you everything in them ... and they're free so ... :) )
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmeles » Sat Sep 18, 2010 5:32 pm

ok you are right

Versions I have tried are vicibox redux iso's 3.0.3 and 3.0.4

I follow these instructions
ViciBox_Redux_v3-Install.pdf

The problem occurs at "vicibox-install" if i answer yes to install sangoma.
The OS recognize the cards right as
05:04.0 Network controller: Sangoma Technologies Corp. A200/Remora FXO/FXS Analog AFT card
gmeles
 
Posts: 4
Joined: Sat Sep 18, 2010 5:12 am

Postby williamconley » Sat Sep 18, 2010 5:51 pm

If you want an "out of the box, it just works" solution ... you could also try an earlier vicibox redux or you could try vicidialNOW (which i think is becoming gotoautodial) and is in a new phase, which apparently allows for sangoma installation as well.

Is the model number A200? I have no experience with an A200, but if that's not the model number you may want to list it.

Also, you could simply complete the installation WITHOUT the card and use the sangoma / asterisk instructions to install the card afterwards (sangoma is generally pretty good for installation help). Unless you didn't buy it retail recently, support should be available. (After you can make and receive calls in Asterisk, it will be usable as a VICIdial trunk group.)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmeles » Mon Sep 20, 2010 11:20 am

thank you very much for your help
I will try to contact sangoma directly
gmeles
 
Posts: 4
Joined: Sat Sep 18, 2010 5:12 am

Postby Kumba » Mon Sep 20, 2010 3:54 pm

It's looking like the Wanpipe code may not properly support kernel version 2.6.34 yet. The included wanpipe 3.5.14 doesn't seem to like it. Wanpipe 3.5.15 does compile but still complains about the kernel.

I'm sending in an email to Sangoma to ask them about it. Their changelog doesn't specifically state what their kernel compatibility is.

The weird part is that Dahdi compiles just fine and uses a lot of the same hardware hooks in the kernel that Wanpipe does.
Kumba
 
Posts: 939
Joined: Tue Oct 16, 2007 11:44 pm
Location: Florida

Postby williamconley » Mon Sep 20, 2010 4:17 pm

probably just a conspiracy between digium and "the linux kernel people". nothing to worry about. LOL
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby Kumba » Mon Sep 20, 2010 11:06 pm

Issue was corrected. I had to use drivers from Wanpipe 3.5.15 as well as a different compilation method to work with kernel 2.6.34.

You can download ViciBox v.3.0.5 or install Wanpipe 3.5.15 on your server. If you decide to install wanpipe itself you need to do the following:

1) Download wanpipe 3.5.15
2) cd to wanpipe 3.5.15 directory
3) make dahdi DAHDI_DIR=/usr/src/dahdi
4) make dahdi DAHDI_DIR=/usr/src/dahdi install

That should be it.
Kumba
 
Posts: 939
Joined: Tue Oct 16, 2007 11:44 pm
Location: Florida

Postby gmeles » Wed Sep 22, 2010 2:20 am

Thank you very much guys.


(I suppose there many thanks from others too.)
gmeles
 
Posts: 4
Joined: Sat Sep 18, 2010 5:12 am


Return to ViciBox Server Install and Demo

Who is online

Users browsing this forum: No registered users and 77 guests