a question for gardo

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a question for gardo

Postby brett05 » Sat Sep 25, 2010 3:40 pm

i have see a folder chat in your last goautodial
but how we can chat ?
have you add this to the agent interface ?
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Postby williamconley » Sat Sep 25, 2010 6:23 pm

"last gotoautodial" -> please list the VERSION of the .iso you are talking about.
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thanks

Postby brett05 » Sat Sep 25, 2010 6:41 pm

this one
goautodial-ce-2.0-final.iso
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Postby williamconley » Sat Sep 25, 2010 6:53 pm

http://www.eflo.net/VICIDIALforum/viewt ... 18fa37dfcc

that's all i've got (except i have a few clients with Zimbra servers which has built-in chat, and those who are using it claim to be completely unable to live without that Zimbra chat :) ) I wonder if Zimbra chat could be embedded into Vici (purely for automatic authentication perhaps?)?
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thanks

Postby brett05 » Sat Sep 25, 2010 6:59 pm

this one found in the last iso it use the dbconnect.php and it show online agent then when we clik in the agent a pop up will be opened and we can chat
but i don't have understand how we chat with other
if yes this is not very strong to add this the agent interface
hope gardo answer us
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Postby williamconley » Sat Sep 25, 2010 7:24 pm

i wonder if it's related to vTiger chat (which I don't use, but have heard of)
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thanks

Postby brett05 » Sat Sep 25, 2010 7:29 pm

no i don't think it's related to vTiger chat
log in to agent interface you need me log in here !!!
then clik http://<your_ip>/chat
you will see it ?
but how we chat with other ?
this is strange :idea:
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Postby williamconley » Sat Sep 25, 2010 8:32 pm

sorry, i don't have any boxes at present using that version of vNow ...
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Postby Trying » Sun Sep 26, 2010 4:38 am

There has been lots of talk about adding the chat feature. According to the project forum Matt also plans on adding functionality so that customers can chat to agents live. Think of the possibilities!! :D

It is just sad that nobody else seems to be willing to sponsor even $1 towards its development. :cry:
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Postby williamconley » Sun Sep 26, 2010 10:27 am

why sponsor when you can just wait and eventually it'll be free?

pretty sad, really. instead of each person who wants it pledging $100 until the "coffer" gets big enough to get the job done.
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Postby gardo » Sun Sep 26, 2010 2:20 pm

Hehehe! @Williamconley is right:

Why sponsor when you can just wait and eventually it'll be free.


We're developing a chat system that'll be available on the next release. Anyone is welcome to contribute (code or money). :)
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thanks

Postby brett05 » Sun Sep 26, 2010 2:57 pm

good gardo
so what you think about yout chat folder in your last iso
how it work this one
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Postby Trying » Mon Sep 27, 2010 3:18 am

Gardo, is it in line with the specs Matt is talking about in this post? http://www.vicidial.org/VICIDIALforum/v ... php?t=8754

Will it be included in ViciDial as well? If so I will definitely be willing to sponsor some money.
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Postby williamconley » Mon Sep 27, 2010 7:34 am

Valid question: are you developing this in a way that could be compatible with/find its way into the developer trunk so it can become part of the system? (so we don't have the same problem as the cool screen that was stuck in 2.0.5 world?)
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Postby gardo » Mon Sep 27, 2010 1:52 pm

@Willimconley: The modified agent UI was actually included by Matt in the 2.0.5 code base as a separate download. Noone was kind enough to sponsor the update to 2.2.X so it took a while before it got there.

The development we're doing are mostly add-ons and it's up to Matt really if they'll go to the mainstream. If they don't they're always available as a separate download.

@Brett05: It's still under development and is currently unusable yet.
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Postby mmixx » Mon Sep 27, 2010 2:10 pm

Trying wrote:Gardo, is it in line with the specs Matt is talking about in this post? http://www.vicidial.org/VICIDIALforum/v ... php?t=8754

Will it be included in ViciDial as well? If so I will definitely be willing to sponsor some money.


Yes, it is in line with the specs Matt is talking about in that post and yes we will contribute it to the community when we're done coding it.
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Postby williamconley » Mon Sep 27, 2010 2:13 pm

Yep, but the question i was getting at was whether this would be developed purely for 2.2.1 (and get left behind as the interface designed for 2.0.5 did because it was designed for 2.0.5 when 2.2.0 was trunk), or if it would be built for 2.4.X or possibly both (at least tested in both during development ...?).

I mean, if this is "developed" in the "branch" instead of the "Developer Trunk" ... it will not be shocking when it gets left behind.

Not to say anything about it no being useful, but the limitations on usefulness for software can impede progress dramatically. (I have a client on 2.0.4 who won't leave it because adaptations built in 2.0.4 would have to be "brought up to date" and he doesn't want to pay for it ... he says he'll wait until everything he added to 2.0.4 is IN trunk, then switch ... :) )
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Postby saidmsl » Wed Sep 29, 2010 10:26 am

Hi,

did you look into :

https://blueimp.net/ajax/

i might interested in helping (either code or money)

Rgds
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Postby Trying » Wed Sep 29, 2010 11:10 am

Interesting. As per http://www.vicidial.org/VICIDIALforum/v ... php?t=8754 I think the two MOST important features are the ability to send broadcast messages as well as accepting and logging web-chats from clients.
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Servers: 1 x Database; 1 x Web; 6 x Telephony; 2 x Archive
Outbound and blended ratio 3:1 with full voice recording
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