no more numbers in campaign

[Lindell Humphrey]

Hi Matt,
we are doing a campaign manually dialing by clicking next on the screen. after the call is dispositioned we get a messages saying no more records in the list. What are we doing wrong. when we check there are still over 2k records in the list

[mflorell]

What is your hopper level set to?

[Lindell Humphrey]

That is set to 1.

[gerski]

try setting it up much higher.. actually it depends on your seat. you can try adjusting it to 100.

[ramindia]

Hi

is there any thumb rule that
depends on the number of seater we keep the hoper leve X

any suggestion or documents to calculate

Ram

[mflorell]

hopper level is the maximum number of calls that you can place per minute. It is a good idea to set this to twice the number of calls you want to place per minute..

[ramindia]

Hi Mat

thanks, i understand the concept of hoper

Ram