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All installation and configuration problems and questions

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Postby dlapitan » Tue Nov 28, 2006 12:11 am

Hi,

i cannot able to logon into the agc/vicidial.php. Everytimei logon , thereis messages itwalways appear " Sorry, there are no available sessions ".
What should i do. Hope you could able to help me.

thanks
dlapitan
 
Posts: 68
Joined: Fri Nov 24, 2006 3:59 pm
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Postby mflorell » Tue Nov 28, 2006 7:45 am

Do you have vicidial_conferences table entries for your server_ip?
mflorell
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Postby dlapitan » Tue Nov 28, 2006 3:41 pm

thanks mflorell. I forgot to change the default server ip .I can now login. But the autodial is now working,manual dialing is working. What should i check?

Thank you
dlapitan
 
Posts: 68
Joined: Fri Nov 24, 2006 3:59 pm
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Postby mflorell » Tue Nov 28, 2006 3:47 pm

If you changed the server IP then a lot of other tabels will need to be changed as well. Almost anything that has a server_ip column and has settings in it:

vicidial_conferences
conferences
servers
server_updater
phones
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Postby dlapitan » Tue Nov 28, 2006 4:54 pm

hi mflorell,

Thank you so much for your help. But still have some problem. The Manual Dialing is working fine and Auto Dialing is NOT working. Idont have zaptel card, im using ztdummy. I have noticed that when im log on into the agc/astguiclient.php ...... there is a Zap/pseudo-1610249434 ringing aside from my sip trunk ringing. And i look at the reports from vicidial and click http://192.168.88.253/vicidial/AST_time ... 8.88.253... The Vicidial keep dialing without any cahnnel. Hope you could able to help me.

Thank you
dlapitan
 
Posts: 68
Joined: Fri Nov 24, 2006 3:59 pm
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Postby mflorell » Tue Nov 28, 2006 11:42 pm

could you post some of the output from the /var/log/astguiclient/agiout.2006-11-XX file?

Make sure to include output from the transfer agi script that is in that file.
mflorell
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Posts: 18384
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Postby dlapitan » Wed Nov 29, 2006 3:41 pm

Hi mflorell,

Please see the agiout.... let me know if you need more info. Thank you for your prompt response.

CLI log.............


-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/40018868374390@default-d0b5,1", "agi-VDADtransfer.ag i|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Manager 'sendcron' logged off from 127.0.0.1
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing AGI("Local/40018868374390@default-d0b5,1", "agi-VDADtransfer.ag i|8365") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/agi-VDADtransfer.agi
== Parsing '/etc/asterisk/manager.conf': Found
== Manager 'sendcron' logged on from 127.0.0.1
-- Hungup 'Zap/pseudo-921272302'
== Spawn extension (default, 8600075, 1) exited non-zero on 'SIP/2004-eae4'
-- Executing DeadAGI("SIP/2004-eae4", "call_log.agi|h") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("SIP/2004-eae4", "VD_hangup.agi|PRI-----NODEBUG-----16- --------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
-- AGI Script agi-VDADtransfer.agi completed, returning 0
-- Executing Hangup("Local/40018868374390@default-d0b5,1", "") in new stack
== Spawn extension (default, 8365, 6) exited non-zero on 'Local/40018868374390 @default-d0b5,1'
-- Executing DeadAGI("Local/40018868374390@default-d0b5,1", "call_log.agi|h" ) in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Local/40018868374390@default-d0b5,1", "VD_hangup.agi|P RI-----NODEBUG-----16---------------") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
== Spawn extension (default, 40018868374390, 2) exited non-zero on 'Local/4001 8868374390@default-d0b5,2'
-- Executing DeadAGI("Local/40018868374390@default-d0b5,2", "call_log.agi|h" ) in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/call_log.agi
-- AGI Script call_log.agi completed, returning 0
-- Executing DeadAGI("Local/40018868374390@default-d0b5,2", "VD_hangup.agi|P RI-----NODEBUG-----16-----ANSWER-----4-----4") in new stack
-- Launched AGI Script /var/lib/asterisk/agi-bin/VD_hangup.agi
-- AGI Script VD_hangup.agi completed, returning 0
== Manager 'sendcron' logged off from 127.0.0.1





AGI OUT.............LOG


2006-11-30 4:33:03|call_log.agi|Perl Environment Dump:
2006-11-30 4:33:03|call_log.agi|0|40018868374390
2006-11-30 4:33:03|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:03|call_log.agi| -- accountcode =
2006-11-30 4:33:03|call_log.agi| -- callerid = 8665264935
2006-11-30 4:33:03|call_log.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:03|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:03|call_log.agi| -- callingpres = 0
2006-11-30 4:33:03|call_log.agi| -- callingtns = 0
2006-11-30 4:33:03|call_log.agi| -- callington = 0
2006-11-30 4:33:03|call_log.agi| -- channel = Local/40018868374390@default-f0f5,2
2006-11-30 4:33:03|call_log.agi| -- context = default
2006-11-30 4:33:03|call_log.agi| -- dnid = unknown
2006-11-30 4:33:03|call_log.agi| -- enhanced = 0.0
2006-11-30 4:33:03|call_log.agi| -- extension = 40018868374390
2006-11-30 4:33:03|call_log.agi| -- language = en
2006-11-30 4:33:03|call_log.agi| -- priority = 1
2006-11-30 4:33:03|call_log.agi| -- rdnis = unknown
2006-11-30 4:33:03|call_log.agi| -- request = call_log.agi
2006-11-30 4:33:03|call_log.agi| -- type = Local
2006-11-30 4:33:03|call_log.agi| -- uniqueid = 1164832383.21
2006-11-30 4:33:03|call_log.agi|AGI Variables: |1164832383.21|Local/40018868374390@default-f0f5,2|40018868374390|Local|V113004
3302000000175|
2006-11-30 4:33:03|call_log.agi|+++++ CALL LOG START : 2006-11-30 4:33:03
2006-11-30 4:33:03|call_log.agi||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,s
tart_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1164832383.21','Local/40018868374390
@default-f0f5,2','','Local','192.168.88.253','40018868374390','','2006-11-30 4:33:03','1164832383','','','','','V1130043302000
000175')|
2006-11-30 4:33:03|call_log.agi|Perl Environment Dump:
2006-11-30 4:33:03|call_log.agi|0|8365
2006-11-30 4:33:03|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:03|call_log.agi| -- accountcode =
2006-11-30 4:33:03|call_log.agi| -- callerid = 8665264935
2006-11-30 4:33:03|call_log.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:03|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:03|call_log.agi| -- callingpres = 0
2006-11-30 4:33:03|call_log.agi| -- callingtns = 0
2006-11-30 4:33:03|call_log.agi| -- callington = 0
2006-11-30 4:33:03|call_log.agi| -- channel = Local/40018868374390@default-f0f5,1
2006-11-30 4:33:03|call_log.agi| -- context = default
2006-11-30 4:33:03|call_log.agi| -- dnid = unknown
2006-11-30 4:33:03|call_log.agi| -- enhanced = 0.0
2006-11-30 4:33:03|call_log.agi| -- extension = 8365
2006-11-30 4:33:03|call_log.agi| -- language = en
2006-11-30 4:33:03|agi-VDADtransfer.agi| -- priority = 3
2006-11-30 4:33:03|agi-VDADtransfer.agi| -- rdnis = unknown
2006-11-30 4:33:03|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2006-11-30 4:33:03|agi-VDADtransfer.agi| -- type = Local
2006-11-30 4:33:03|agi-VDADtransfer.agi| -- uniqueid = 1164832383.20
2006-11-30 4:33:03|agi-VDADtransfer.agi|AGI Variables: |1164832383.20|Local/40018868374390@default-f0f5,1|8365|Local|V11300433
02000000175|V1130043302000000175|3|
2006-11-30 4:33:03|agi-VDADtransfer.agi|+++++ VDAD START : |175|2006-11-30 4:33:03|1.2.9.1|3|
2006-11-30 4:33:03|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 3
2006-11-30 4:33:04|agi-VDADtransfer.agi|Perl Environment Dump:
2006-11-30 4:33:04|agi-VDADtransfer.agi|0|8365
2006-11-30 4:33:04|agi-VDADtransfer.agi|callerID changed: V1130043302000000175
2006-11-30 4:33:04|agi-VDADtransfer.agi|AGI Environment Dump:
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- accountcode =
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- callerid = unknown
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- callingani2 = 0
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- callingpres = 0
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- callingtns = 0
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- callington = 0
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- channel = Local/40018868374390@default-f0f5,1
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- context = default
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- dnid = unknown
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- enhanced = 0.0
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- extension = 8365
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- language = en
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- priority = 4
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- rdnis = unknown
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- type = Local
2006-11-30 4:33:04|agi-VDADtransfer.agi| -- uniqueid = 1164832383.20
2006-11-30 4:33:04|agi-VDADtransfer.agi|AGI Variables: |1164832383.20|Local/40018868374390@default-f0f5,1|8365|Local|V11300433
02000000175|V1130043302000000175|4|
2006-11-30 4:33:04|agi-VDADtransfer.agi|+++++ VDAD START : |175|2006-11-30 4:33:04|1.2.9.1|4|
2006-11-30 4:33:04|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 4
2006-11-30 4:33:06|agi-VDADtransfer.agi|Perl Environment Dump:
2006-11-30 4:33:06|agi-VDADtransfer.agi|0|8365
2006-11-30 4:33:06|agi-VDADtransfer.agi|callerID changed: V1130043302000000175
2006-11-30 4:33:06|agi-VDADtransfer.agi|AGI Environment Dump:
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- accountcode =
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- callerid = unknown
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- callingani2 = 0
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- callingpres = 0
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- callingtns = 0
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- callington = 0
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- channel = Local/40018868374390@default-f0f5,1
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- context = default
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- dnid = unknown
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- enhanced = 0.0
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- extension = 8365
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- language = en
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- priority = 5
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- rdnis = unknown
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- request = agi-VDADtransfer.agi
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- type = Local
2006-11-30 4:33:06|agi-VDADtransfer.agi| -- uniqueid = 1164832383.20
2006-11-30 4:33:06|agi-VDADtransfer.agi|AGI Variables: |1164832383.20|Local/40018868374390@default-f0f5,1|8365|Local|V11300433
02000000175|V1130043302000000175|5|
2006-11-30 4:33:06|agi-VDADtransfer.agi|+++++ VDAD START : |175|2006-11-30 4:33:06|1.2.9.1|5|
2006-11-30 4:33:06|agi-VDADtransfer.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 5
2006-11-30 4:33:07|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:07|call_log.agi| -- accountcode =
2006-11-30 4:33:07|call_log.agi| -- callerid = unknown
2006-11-30 4:33:07|call_log.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:07|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:07|call_log.agi| -- callingpres = 0
2006-11-30 4:33:07|call_log.agi| -- callingtns = 0
2006-11-30 4:33:07|call_log.agi| -- callington = 0
2006-11-30 4:33:07|call_log.agi| -- channel = Local/40018868374390@default-f0f5,1
2006-11-30 4:33:07|call_log.agi| -- context = default
2006-11-30 4:33:07|call_log.agi| -- dnid = unknown
2006-11-30 4:33:07|call_log.agi| -- enhanced = 0.0
2006-11-30 4:33:07|call_log.agi| -- extension = h
2006-11-30 4:33:07|call_log.agi| -- language = en
2006-11-30 4:33:07|call_log.agi| -- priority = 1
2006-11-30 4:33:07|call_log.agi| -- rdnis = unknown
2006-11-30 4:33:07|call_log.agi| -- request = call_log.agi
2006-11-30 4:33:07|call_log.agi| -- type = Local
2006-11-30 4:33:07|call_log.agi| -- uniqueid = 1164832383.20
2006-11-30 4:33:07|call_log.agi|AGI Variables: |1164832383.20|Local/40018868374390@default-f0f5,1|h|Local|V1130043302000000175
|
2006-11-30 4:33:07|call_log.agi||CALL HUNG UP|
2006-11-30 4:33:07|call_log.agi||1164832383.2000000|1164832383|
2006-11-30 4:33:07|call_log.agi|QUERY done: start time = 1164832383 | sec: 4 | min: 0.07 |
2006-11-30 4:33:07|call_log.agi||UPDATE call_log set end_time='2006-11-30 4:33:07',end_epoch='1164832387',length_in_sec=4,leng
th_in_min=' 0.07' where uniqueid='1164832383.20'|
2006-11-30 4:33:07|call_log.agi||DELETE from live_inbound where uniqueid='1164832383.20' and server_ip='192.168.88.253'|
2006-11-30 4:33:07|call_log.agi|+++++ CALL LOG HUNGUP: |1164832383.20|Local/40018868374390@default-f0f5,1|h|2006-11-30 4:33:07
|min: 0.07|
2006-11-30 4:33:07|VD_hangup.agi|Perl Environment Dump:
2006-11-30 4:33:07|VD_hangup.agi|0|PRI-----NODEBUG-----16---------------
2006-11-30 4:33:07|VD_hangup.agi|AGI Environment Dump:
2006-11-30 4:33:07|VD_hangup.agi| -- accountcode =
2006-11-30 4:33:07|VD_hangup.agi| -- callerid = unknown
2006-11-30 4:33:07|VD_hangup.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:07|VD_hangup.agi| -- callingani2 = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callingpres = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callingtns = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callington = 0
2006-11-30 4:33:07|VD_hangup.agi| -- channel = Local/40018868374390@default-f0f5,1
2006-11-30 4:33:07|VD_hangup.agi| -- context = default
2006-11-30 4:33:07|VD_hangup.agi| -- dnid = unknown
2006-11-30 4:33:07|VD_hangup.agi| -- enhanced = 0.0
2006-11-30 4:33:07|VD_hangup.agi| -- extension = h
2006-11-30 4:33:07|VD_hangup.agi| -- language = en
2006-11-30 4:33:07|VD_hangup.agi| -- priority = 2
2006-11-30 4:33:07|VD_hangup.agi| -- rdnis = unknown
2006-11-30 4:33:07|VD_hangup.agi| -- request = VD_hangup.agi
2006-11-30 4:33:07|VD_hangup.agi| -- type = Local
2006-11-30 4:33:07|VD_hangup.agi| -- uniqueid = 1164832383.20
2006-11-30 4:33:07|VD_hangup.agi|AGI Variables: |1164832383.20|Local/40018868374390@default-f0f5,1|h|Local|V113004330200000017
5|
2006-11-30 4:33:07|VD_hangup.agi|DEBUG: NODEBUG
2006-11-30 4:33:07|VD_hangup.agi|VD_hangup : V1130043302000000175 Local/40018868374390@default-f0f5,1 2 175
2006-11-30 4:33:07|VD_hangup.agi|-- VDhangup Local DEBUG: |PRI|V1130043302000000175||16|
2006-11-30 4:33:07|VD_hangup.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2
2006-11-30 4:33:07|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:07|call_log.agi| -- accountcode =
2006-11-30 4:33:07|call_log.agi| -- callerid = 8665264935
2006-11-30 4:33:07|call_log.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:07|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:07|call_log.agi| -- callingpres = 0
2006-11-30 4:33:07|call_log.agi| -- callingtns = 0
2006-11-30 4:33:07|call_log.agi| -- callington = 0
2006-11-30 4:33:07|call_log.agi| -- callington = 0
2006-11-30 4:33:07|call_log.agi| -- channel = Local/40018868374390@default-f0f5,2
2006-11-30 4:33:07|call_log.agi| -- context = default
2006-11-30 4:33:07|call_log.agi| -- dnid = unknown
2006-11-30 4:33:07|call_log.agi| -- enhanced = 0.0
2006-11-30 4:33:07|call_log.agi| -- extension = h
2006-11-30 4:33:07|call_log.agi| -- language = en
2006-11-30 4:33:07|call_log.agi| -- priority = 1
2006-11-30 4:33:07|call_log.agi| -- rdnis = unknown
2006-11-30 4:33:07|call_log.agi| -- request = call_log.agi
2006-11-30 4:33:07|call_log.agi| -- type = Local
2006-11-30 4:33:07|call_log.agi| -- uniqueid = 1164832383.21
2006-11-30 4:33:07|call_log.agi|AGI Variables: |1164832383.21|Local/40018868374390@default-f0f5,2|h|Local|V1130043302000000175
|
2006-11-30 4:33:07|call_log.agi||CALL HUNG UP|
2006-11-30 4:33:07|call_log.agi||1164832383.2100000|1164832383|
2006-11-30 4:33:07|call_log.agi|QUERY done: start time = 1164832383 | sec: 4 | min: 0.07 |
2006-11-30 4:33:07|call_log.agi||UPDATE call_log set end_time='2006-11-30 4:33:07',end_epoch='1164832387',length_in_sec=4,leng
th_in_min=' 0.07' where uniqueid='1164832383.21'|
2006-11-30 4:33:07|call_log.agi||DELETE from live_inbound where uniqueid='1164832383.21' and server_ip='192.168.88.253'|
2006-11-30 4:33:07|call_log.agi|+++++ CALL LOG HUNGUP: |1164832383.21|Local/40018868374390@default-f0f5,2|h|2006-11-30 4:33:07
|min: 0.07|
2006-11-30 4:33:07|VD_hangup.agi|Perl Environment Dump:
2006-11-30 4:33:07|VD_hangup.agi|0|PRI-----NODEBUG-----16-----ANSWER-----4-----4
2006-11-30 4:33:07|VD_hangup.agi|AGI Environment Dump:
2006-11-30 4:33:07|VD_hangup.agi| -- accountcode =
2006-11-30 4:33:07|VD_hangup.agi| -- callerid = 8665264935
2006-11-30 4:33:07|VD_hangup.agi| -- calleridname = V1130043302000000175
2006-11-30 4:33:07|VD_hangup.agi| -- callingani2 = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callingpres = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callingtns = 0
2006-11-30 4:33:07|VD_hangup.agi| -- callington = 0
2006-11-30 4:33:07|VD_hangup.agi| -- channel = Local/40018868374390@default-f0f5,2
2006-11-30 4:33:07|VD_hangup.agi| -- context = default
2006-11-30 4:33:07|VD_hangup.agi| -- dnid = unknown
2006-11-30 4:33:07|VD_hangup.agi| -- enhanced = 0.0
2006-11-30 4:33:07|VD_hangup.agi| -- extension = h
2006-11-30 4:33:07|VD_hangup.agi| -- language = en
2006-11-30 4:33:07|VD_hangup.agi| -- priority = 2
2006-11-30 4:33:07|VD_hangup.agi| -- rdnis = unknown
2006-11-30 4:33:07|VD_hangup.agi| -- request = VD_hangup.agi
2006-11-30 4:33:07|VD_hangup.agi| -- type = Local
2006-11-30 4:33:07|VD_hangup.agi| -- uniqueid = 1164832383.21
2006-11-30 4:33:07|VD_hangup.agi|AGI Variables: |1164832383.21|Local/40018868374390@default-f0f5,2|h|Local|V113004330200000017
5|
2006-11-30 4:33:07|VD_hangup.agi|DEBUG: NODEBUG
2006-11-30 4:33:07|VD_hangup.agi|VD_hangup : V1130043302000000175 Local/40018868374390@default-f0f5,2 2 175
2006-11-30 4:33:07|VD_hangup.agi|-- VDhangup Local DEBUG: |PRI|V1130043302000000175|ANSWER|16|
2006-11-30 4:33:07|VD_hangup.agi|+++++ VDAD START LOCAL CHANNEL: EXITING- 2
2006-11-30 4:33:10|call_log.agi|Perl Environment Dump:
2006-11-30 4:33:10|call_log.agi|0|40018868374390
2006-11-30 4:33:10|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:10|call_log.agi| -- accountcode =
2006-11-30 4:33:10|call_log.agi| -- callerid = 8665264935
2006-11-30 4:33:10|call_log.agi| -- calleridname = V1130043310000000176
2006-11-30 4:33:10|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:10|call_log.agi| -- callingpres = 0
2006-11-30 4:33:10|call_log.agi| -- callingtns = 0
2006-11-30 4:33:10|call_log.agi| -- callington = 0
2006-11-30 4:33:10|call_log.agi| -- channel = Local/40018868374390@default-4cfe,2
2006-11-30 4:33:10|call_log.agi| -- context = default
2006-11-30 4:33:10|call_log.agi| -- dnid = unknown
2006-11-30 4:33:10|call_log.agi| -- enhanced = 0.0
2006-11-30 4:33:10|call_log.agi| -- extension = 40018868374390
2006-11-30 4:33:10|call_log.agi| -- language = en
2006-11-30 4:33:10|call_log.agi| -- priority = 1
2006-11-30 4:33:10|call_log.agi| -- rdnis = unknown
2006-11-30 4:33:10|call_log.agi| -- request = call_log.agi
2006-11-30 4:33:10|call_log.agi| -- type = Local
2006-11-30 4:33:10|call_log.agi| -- uniqueid = 1164832390.24
2006-11-30 4:33:10|call_log.agi|AGI Variables: |1164832390.24|Local/40018868374390@default-4cfe,2|40018868374390|Local|V113004
3310000000176|
2006-11-30 4:33:10|call_log.agi|+++++ CALL LOG START : 2006-11-30 4:33:10
2006-11-30 4:33:10|call_log.agi||INSERT INTO call_log (uniqueid,channel,channel_group,type,server_ip,extension,number_dialed,s
tart_time,start_epoch,end_time,end_epoch,length_in_sec,length_in_min,caller_code) values('1164832390.24','Local/40018868374390
@default-4cfe,2','','Local','192.168.88.253','40018868374390','','2006-11-30 4:33:10','1164832390','','','','','V1130043310000
000176')|
2006-11-30 4:33:11|call_log.agi|Perl Environment Dump:
2006-11-30 4:33:11|call_log.agi|0|8365
2006-11-30 4:33:11|call_log.agi|AGI Environment Dump:
2006-11-30 4:33:11|call_log.agi| -- accountcode =
2006-11-30 4:33:11|call_log.agi| -- callerid = 8665264935
2006-11-30 4:33:11|call_log.agi| -- calleridname = V1130043310000000176
2006-11-30 4:33:11|call_log.agi| -- callingani2 = 0
2006-11-30 4:33:11|call_log.agi| -- callingpres = 0
2006-11-30 4:33:11|call_log.agi| -- callingtns = 0
2006-11-30 4:33:11|call_log.agi| -- callington = 0
2006-11-30 4:33:11|call_log.agi| -- channel = Local/40018868374390@default-4cfe,1

<PRE><FONT SIZE=3>VICIDIAL: Agents Time On Calls
+------------|--------+-----------+------------+--------+---------------------+---------+
| STATION | USER | SESSIONID | CHANNEL | STATUS | START TIME | MINUTES |
+------------|--------+-----------+------------+--------+---------------------+---------+
| SIP/2004 | 2004 | 8600075 | | READY | - WAITING - | 0:26 |
+------------|--------+-----------+------------+--------+---------------------+---------+
1 agents logged in on server 192.168.88.253

--------------------------------------------------------------------------------------

VICIDIAL: Time On VDAD 2006-11-30 04:33:05

+------------+--------+----------+--------------------+---------------------+---------+
| CHANNEL | STATUS | CAMPAIGN | PHONE NUMBER | START TIME | MINUTES |
+------------+--------+----------+--------------------+---------------------+---------+
| | SENT | 0001 | 18868374390 | 2006-11-30 04:33:02 | 0:03 |
+------------+--------+----------+--------------------+---------------------+---------+
1 calls being placed on server 192.168.88.253
dlapitan
 
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Postby mflorell » Wed Nov 29, 2006 4:12 pm

Your trunk channel is not resolving, meaning you either need to register your trunk and use the same address to register as you use to call it in extensions.conf, or you need to use the sip-silence technique that you will find in the newest 2.0.2b1 release (docs/conf_examples/extensions.conf.sample at the bottom of the file)
mflorell
Site Admin
 
Posts: 18384
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Location: Florida
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Postby dlapitan » Wed Nov 29, 2006 11:19 pm

Hi mflorell,

The Auto dialer almost working and done .I still need help. The female IVR saying this"That was unrecognize phone number,GOODBYE". How do i troubleshoot this one. what was causing?

Thank you
denis
dlapitan
 
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Joined: Fri Nov 24, 2006 3:59 pm
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Postby mflorell » Thu Nov 30, 2006 4:27 am

That's not an Asterisk prompt so that's probably coming from your carrier. What numbers are you trying to dial out? (Look to the Asterisk CLI for the Dial line to see what is actually being dialed)
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Postby dlapitan » Thu Nov 30, 2006 4:49 am

Hi Matt,

I was trying to dial the leads from the campaign. I hear this message when i was logon into the agc/vicidial.

Thank you
denis
dlapitan
 
Posts: 68
Joined: Fri Nov 24, 2006 3:59 pm
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