kernel error in goautodial

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

kernel error in goautodial

Postby striker » Mon Oct 11, 2010 9:06 am

hi

i am using the goautodial with digium card
VERSION: 2.4-284
BUILD: 101008-0349

in var log messages i am getting this error also i am getting the time sync error in all agents pc


kernel: wcte12xp 0000:11:08.0: Failed VPMADT032 reset. VPMADT032 is disabled.
Oct 11 19:32:04 go kernel: wcte12xp 0000:11:08.0: Failed to load the firmware.
Oct 11 19:32:04 go kernel: wcte12xp 0000:11:08.0: Failed VPMADT032 reset. VPMADT032 is disabled.
Oct 11 19:32:11 go kernel: wcte12xp 0000:11:08.0: Failed to load the firmware.
Oct 11 19:32:11 go kernel: wcte12xp 0000:11:08.0: Failed VPMADT032 reset. VPMADT032 is disabled.
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby williamconley » Mon Oct 11, 2010 8:00 pm

is the "digium card" indeed a "wcte12xp" or is it some other model? (knowing the model number of your card is handy).

what instructions did you follow (link?) to install the system?

What instructions did you follow to install the zap/dahdi drivers? (and did you attempt to install zap or dahdi, depending on your asterisk version which you did not mention ... i don't generally work with goautodial so i don't know if you have a choice of asterisk 1.2 or 1.4 or if you are forced to a specific version ...)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

asterisk 1.4

Postby striker » Tue Oct 12, 2010 1:21 am

i just download the goautodial latest 2.0 rc2
and as per the vicidialnow document i just pressed enter it have installed all automatically.
asterisk version is 1.4
digium card: TE121 single-span T1/E1/J1 card (PCI-Express)


steps followed to enable the card
1.dahdi_genconf
2.dahdi_cfg -vvvv
3.dahdi restart in cli

card gets enabled and conf files generated
striker
 
Posts: 962
Joined: Sun Jun 06, 2010 10:25 am

Postby gardo » Tue Oct 12, 2010 2:44 pm

As a side note, I'd recommend using the final 2.0 version of GoAutoDial. It'll give you an intuitive web GUI for the whole system. And not to mention a "new" agent interface.
http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 87 guests