All installation and configuration problems and questions
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by kchung » Fri Sep 15, 2006 1:03 pm
AST_timeonVDADall_SIPmonitor.php doesn't show calls of agents doing their callbacks.
When an agent is paused and are dialing their callbacks, the call isn't marked as a call in the realtime campaign reports. Technically, they *are* paused, so they're marked yellow, but it'd be nice to mark them as calls on the campaign.
vicicidial v.2.0.1b2
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kchung
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by gerski » Fri Sep 15, 2006 1:08 pm
yes this is a good idea.. maybe we can have reports like "Manual" when they doing they're Callbacks. instead of pause...
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by mflorell » Fri Sep 15, 2006 2:34 pm
When doing callbacks the agent is transformed to Manual dial mode, so none of the auto-dialing routines are in effect.
Can someone post a tracker issue for this please?
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by kchung » Tue Sep 19, 2006 4:52 pm
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kchung
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by mflorell » Tue Nov 28, 2006 11:34 pm
the timeonVDAD_allSIP script is now depricated(incorporated into timeonVDAD_all script with query flag, see the server_stats.php page)
The vicidial.php scripts have been modified in SVN 2-X to have the manual dial calls(manual calls, callbacks and manual dialing mode) appear in the vicidial_auto_calls and vicidial_live_agents tables so that the calls and agents will now show up in the realtime reports alongside auto-dialing.
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