OutBound Not Working(Not a valid Extension)

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OutBound Not Working(Not a valid Extension)

Postby Moeed » Wed Oct 27, 2010 7:19 am

GoAutoDial CE 2.0 from .iso | Vicidial 2.2.1 kernel 2.6.18-194.8.1.e15.goPAE | Asterisk 1.4.27.1-vici | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
Dahdi 2.3
VtigerCRM 5.1.0
Sangoma 3.5.14
CentOS 5.5


I am just a newbie to vicidial. I was trying out GoAutoDial CE 2.0.
I followed out the how to get started provided and the installation went well
until the part where I tested it out. I cant make outbound calls.

I have set carrier , phone and user setup and successfully connected xlite v3.0 build 56125 with new loaded leads as well..

when the agent logs in , it calls on xlite and i can hear that you r the only one in conference. but when it dials , it gives (i m sorry that is not a valid extension)

at manual dialing, the same response appears.

PEER DETIALS
type=friend
secret=xxxxx
username=xxxxxxxx
fromuser=xxxxxxxx
fromdomain=xxxxxxxxx
host=xxxxxxxx
insecure=very
qualify=yes
dtmfmode=rfc2833
context=xxxxxxxxxxxxxxx
nat=yes (as server is behind router’s firewal)


Global String TRUNK = SIP/carriername


I read managers manual as well and tried many dial patterns but the same response....

(1)
exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(sip/${EXTEN}@SIPtrunk,55,o)
exten => _91NXXNXXXXXX,3,Hangup

(2)
_.,1,Dial(SIP/123)

(3)

exten => _X,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _X,2,Dial(sip/${EXTEN}@SIPtrunk,55,o)
exten => _X,3,Hangup


My carrier is registered as i checked through cli.. the important thing is i m pretty new to asterisks and located in pakistan... have to call all over the world as have a small setup here with such a project.....


Please help me out as i m a bit sure that there is some problem with my dial plan.........
please tell me the command as well to check cli when attempting call
Moeed
 
Posts: 15
Joined: Wed Oct 27, 2010 6:10 am

Postby gardo » Wed Oct 27, 2010 3:19 pm

http://goautodial.com
Empowering the next generation contact centers
gardo
 
Posts: 1926
Joined: Fri Sep 15, 2006 10:24 am
Location: Manila, 1004


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