Any and all non-support discussions
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by SABPO » Fri Nov 05, 2010 3:24 am
Please post your details if you using VICIDIAL in Johannesburg South Africa .
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SABPO
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by williamconley » Fri Nov 05, 2010 5:09 pm
If you are looking for a local consultant, perhaps you should post in the consultation requests forum.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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by geb » Tue Jul 16, 2013 11:54 am
Hi Im from Cape Town and paid Poundteam to try and get my system working - no luck
Perhaps you can send me some local consultant that i can use
Last edited by
geb on Thu Jul 18, 2013 11:51 am, edited 1 time in total.
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geb
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by williamconley » Thu Jul 18, 2013 12:12 am
Wait a minute, you paid PoundTeam to get your system working and it isn't working? Somehow I'm doubting this ... quite a lot. LOL
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
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by geb » Thu Jul 18, 2013 11:57 am
Hi William
you better believe it . After i paid the $100 you asked for you said I had to wait to get priority service
That was months ago. I emailed you a reminder which you never responded to
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geb
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by williamconley » Thu Jul 18, 2013 1:49 pm
We are a bit backed up right now, but what you're saying is we've never been in your system cuz you're "in line" ...?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
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by lutrera » Fri Jul 19, 2013 9:11 pm
Hi, We at openvix are Vicidial partners for SouthAmerica and located in Santiago, Chile. Our customers are all over SouthAmerica and Central America. We have successful installations and a large clientele running on this excellent software. Perhaps we could be of your assistance if Pound team is extremely busy. We count with experience technicians and help Desk support to help you in your setup or daily needs. Let me know how we can help you if Pound team doesn't mind.
Thanks and Regards,
Luis Utrera.
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lutrera
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by geb » Sat Jul 20, 2013 7:57 am
William - backed up indeed.
Perhaps you should give us a refund as this was was three months ago and you do not respond to emails
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geb
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by williamconley » Sat Jul 20, 2013 1:24 pm
Did you create a ticket in our support portal, or send a personal email?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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williamconley
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- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
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by geb » Sun Jul 21, 2013 7:22 am
From your web site I should have got priority service for $100 ( 3 months ago)
I can just imagine what $50 would have bought me
Standard: $50/hour*
Priority: $100/hour*
Emergency: $200/hour*
Down Server: $200/hour*...
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geb
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