How to upgrade to Vicidial 2.2 SVN

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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How to upgrade to Vicidial 2.2 SVN

Postby gardo » Tue Apr 06, 2010 12:23 pm

Here's a step by step guide on how to update your newly installed VicidialNOW (version 1.3) to the latest and greatest Vicidial 2.2 SVN. 8)

http://www.vicidialnow.org
Last edited by gardo on Wed May 25, 2011 5:11 pm, edited 1 time in total.
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Postby williamconley » Wed Apr 07, 2010 6:07 pm

that is a beautiful thing :)
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Postby oshonubi » Sun Apr 18, 2010 7:14 am

Hi Gardo,

It worked. However it does not include the latest 2.2.0 rc8. After the upgrade, by clicking on the admin section of vicidial administration, the following are missing, audio store, music on hold and text to speech. Is there anything wrong or the svn version does not have the latest one as included in the latest version of the manual? The version of the manual I am refering to is 2010-03-23 version

Will appreciate your immediate response.
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Postby mflorell » Sun Apr 18, 2010 8:38 am

did you activate the central audio control in System Settings?

Have you read the ViciDial Manager manual?

Do you have Cepstral installed on your server?
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Postby oshonubi » Sun Apr 18, 2010 10:21 am

Hi Matt,

Thanks for the response. Will go through it and get back to you.
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Postby gmcust3 » Sun Apr 25, 2010 5:28 am

How abt agc ?

It also get change or remain same as Vnow 1.3 ?
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VERSION: 2.4-309a
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No other software installed on the box.
I've read the manager manual.
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Postby callingcard » Wed Apr 28, 2010 3:16 am

Code: Select all
Failed to open file '/usr/src/astguiclient/agc_2.2.0/extras/upgrade_2.0.5.sql', error: 2


I am missing something...

Solved.
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Postby gardo » Fri Apr 30, 2010 4:02 pm

It should be:

\. /usr/src/astguiclient/agc_2.2.0/extras/upgrade_2.2.0.sql
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Postby shmorgan » Wed Jun 02, 2010 5:48 pm

I did the upgrade, but the upgrade does not include an upgrade to the vicidialnow agent GUI. The agent gui does not seem to work with the new version of Vicidial and Predictive dialing.

To test, built out a box from scratch, all worked fine. Followed your instructions to upgrade to 2.2, after regen of config files and reboot, Vicidial Now GUI would not work with unpause agent, no calls generated, perl script reports 0 agents ready, when vicidial realtime report agent ready, calls in the hopper, etc. Redirected to the vicidial agent gui, and all worked fine.
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Postby williamconley » Wed Jun 02, 2010 5:58 pm

you are correct. the agent screen of vicidialnow is not compatible with vicidial 2.2.X (yet).
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Postby Francesco » Mon Jun 28, 2010 9:52 am

Is svn down atm?
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Postby mflorell » Mon Jun 28, 2010 10:11 am

It's working for me, how are you connecting?

http://wiki.vicidial.org/index.php/SVN:howto
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Postby Francesco » Mon Jun 28, 2010 10:17 am

I'm connecting via eclipse subversion plugin
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Postby mflorell » Mon Jun 28, 2010 10:19 am

Is a direct Linux CLI connection working for you?
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Postby Francesco » Mon Jun 28, 2010 10:30 am

mflorell wrote:Is a direct Linux CLI connection working for you?


I can't do that right now, I'll try asap and let you know. Thanks :)
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Postby Francesco » Wed Jun 30, 2010 3:09 am

mflorell wrote:Is a direct Linux CLI connection working for you?


Doing a svn checkout worked... thanks!
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upgrade tot 2.2 and asterisk 1.2 to 1.4 ?

Postby Arjene » Tue Nov 16, 2010 7:16 am

Before upgrading to v2.2 we want to upgrade Asterisk from 1.2 to 1.4
Any known issues ???????

In the new autodial 2.2 Asterisk 1.4.27.1-vici is used. can somebody tell me what means "-vici"

Alternative Asterisk build ?

Regards.

Arjen
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Postby williamconley » Tue Nov 16, 2010 9:31 am

this version is downloaded from (stored at) The Vicidial Group's servers. It is "pre-patched" to allow download, compile, install. Instead of download, pray, patch, compile, install (Praying that the version you downloaded is compatible with the patch and that digium hasn't altered it somehow).

It's a "Known to work with Vicidial, prepatched" version of Asterisk 1.4.
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Postby Arjene » Tue Nov 16, 2010 9:51 am

William,

thanks for the info.

where can i get the Asterisk 1.4.27.1-vici version ? (or centos rpm)

Arjen
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Postby williamconley » Tue Nov 16, 2010 10:37 am

look at the scratch install instructions. the locations for all the files required are in it, and there's an option to install this exact file (including instructions for compiling and installing AND what to do AFTER you install it, which may have other requirements such as recompiling zaptel or dahdi and/or libpri). Scratch installation instructions contain a huge amount of detailed information for such occasions.

but you really should consider installing from an .iso instead of a manual upgrade.

you should back up your data, install a newer version (goautodial 2.0 if you want vicidial 2.2 or vicibox 3.0.6 if you want vicidial 2.4 opensuse), then restore your data, and upgrade it according to the instructions for upgrading sql data from your present version to the version you installed (the UPGRADE.txt will have the individual steps required to bring your data up from whatever version you are using to the version you just installed, usually one command per version upgrade so 2.0->2.2=1 command! 2.0->2.4=2 commands!).

that way you would have a definitely stable installation of the software and upgraded data and will probably have a lot less problems.

when the upgrade only involves vicidial it's not a big deal, but when you begin to recompile anything ... at least have the data backed up OFF the machine (and verified that it's really there!) so you CAN just wipe it clean and reinstall from a fresh .iso if you "have problems".

i actually recommend that newbie's practice installing several times just so they lose the fear of installation. now that gardo and the vicidial group have .iso's ... there should really be NO fear of a full reinstall.
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Postby gardo » Tue Nov 16, 2010 1:11 pm

Hey Arjen,

It's available in the latest GoAutoDial ISO (2.0). You'd also need to get the RPM packages for DAHDI.

Arjene wrote:William,

thanks for the info.

where can i get the Asterisk 1.4.27.1-vici version ? (or centos rpm)

Arjen
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Upgrading the system? 1.2 to 2.0

Postby douglaswscott » Fri Apr 01, 2011 10:01 am

I am currently running 2 dialers and a database server ce 1.2 with the 2.2 svn.

Just installed the latest ce 2.0 on a test box and have it running on the network.

I need instructions on what needs done to import mysql from the 1.2 to the 2.0 test box.


Thanks
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