vicidial survey & reminders setup

[punjab]

Hello there.
I created a successful setup with goautodial.
I created properly campaign and other things and running ok.
when i try it with my local sip phone(snom). it dials again without complete previous calls.

2. Is there any link to read full vicidial manager manual.

kindly solve my problem.
thank you.

[covarrubiasgg]

You can get the manual here:

http://www.vicidial.org/store.php

There is a manual for agents and other for managers, and both can be get it in a free version and a paid version, i recomend read them all =P.

About your problem:

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X Build XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

In this case you also should post what dial method are you using, your dialplan entry with the dial comand, and the load avg of your system.

Cheers!

[williamconley]

when i try it with my local sip phone(snom). it dials again without complete previous calls.

I honestly do not know what this means. Perhaps you could be more specific and also post some of the asterisk CLI output when you post the specs for your system as covarrubiasgg kindly requested (with a quote from me? cute).

2. Is there any link to read full vicidial manager manual.

The "Full" manager's manual costs very little money. But it is not free.

However: The FREE version is all that is necessary to get your system running if you are capable of following installation instructions.

If you cannot get the system to work, you should post your complete setup and where you stopped in the manual on the support section (for GoAutoDial or just general support) to get some assistance. But be sure you have gone through the GoAutoDial manual and tell us where you had your first problem. Preferably by showing detailed output.

If you enter "asterisk -R" at the linux command prompt, you will see what the dialer is doing. This information (along with many other variations) is what we use to troubleshoot the system.