Predictive Voice Broadcasting

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Predictive Voice Broadcasting

Postby maykelsoft » Wed Dec 08, 2010 8:19 am

Hi,

I am wondering if any of you guys already tried predictive Voice Broadcasting using vicidial (goautodial).

Details
Recorded Audio File - containing the voice announcement/advertisement

1. The server will broadcast calls (predictive) to about 50 numbers
2. When the phone picked up, vicidial will automatically play the recorded audio file. (No human interaction with the server)
3. The server will continue the predictive dialing until all leads available have been dialed.
4. Leads reloadable

System:
GoAutoDial CE 2.0
VERSION: 2.2.1-237
BUILD: 100510-2015
Asterisk 1.4.27.1-vici

Thanks
maykelsoft
 
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Postby williamconley » Wed Dec 08, 2010 2:41 pm

yep. read the manual under "survey" (which has more than you need, since survey's can have responses ... but you can use it for broadcasting even easier than surveying).

in Campaigns, visible after you use the Detail View.
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Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby maykelsoft » Mon Dec 13, 2010 2:58 am

williamconley wrote:yep. read the manual under "survey" (which has more than you need, since survey's can have responses ... but you can use it for broadcasting even easier than surveying).

in Campaigns, visible after you use the Detail View.


thanks for the reply william, by the way, after configuring survey, is there i need to configure on campaign setup?

thanks
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Joined: Thu Jan 14, 2010 3:28 pm

Postby williamconley » Mon Dec 13, 2010 3:09 pm

If you complete the tutorial in the manual, and it works ... then you're done.

Every "Voice Broadcast" is a campaign. The survey settings are only a small part of the puzzle. But the rest is in the manual and in your own testing.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby maykelsoft » Thu Dec 16, 2010 5:40 am

williamconley wrote:If you complete the tutorial in the manual, and it works ... then you're done.

Every "Voice Broadcast" is a campaign. The survey settings are only a small part of the puzzle. But the rest is in the manual and in your own testing.


Thanks William, we might need to purchase the manual. Question: when we buy a paid manual the update is free whenever you release another version of vicidial?

thanks again.. cheers!
maykelsoft
 
Posts: 61
Joined: Thu Jan 14, 2010 3:28 pm

Postby mflorell » Thu Dec 16, 2010 9:25 am

When you buy a manual you get updates free for one year.
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Postby williamconley » Thu Dec 16, 2010 5:01 pm

Keep track of the email address with which you purchased, that will be your key to get the next version (unless they change their methods).

and yes, we purchase a manual every year and get updates :)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Posts: 20256
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Location: Davenport, FL (By Disney!)


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