Initiate call by clicking a phone number on a web page?

[pkley]

This isn't so much a VICIDial thing as a Asterisk thing, but they've already got a VICIDial up and running.
They plan on accessing their CRM database via a web interface and want to be able to have the agents click on the html coded phone number and initiate a call.
Is this possible?

[williamconley]

Vicidial uses asterisk to dial. So if you get it working in asterisk ... it will work. There are directions for accomplishing click to dial with vTiger which would likely apply to any CRM you may want to use. But most importantly: if you have directions for getting click-to-dial to work in asterisk, the same method will work in Vicidial (possibly with a minor change to the dialplan to allow dialing without the preceding "9").

[mflorell]

We do have the Select-to-dial ViciDial Firefox plugin in svn/trunk if you want to try that. Several clients using it already.

[boybawang]

or you can try having this html code sip:111 where 111 is the number to dial, the sip can be associated with your current softphone

[pkley]

We do have the Select-to-dial ViciDial Firefox plugin in svn/trunk if you want to try that. Several clients using it already.

Where is this plugin? Is it available off the Vicidial server?
Can I get some detailed instructions?

[williamconley]

Do you know how to use SVN? (Vicidial Wiki: Click on SVN how to)