Blind monitoring using user ID?

[brucem]

Vicibox 2.0 from vicidial group | Vicidial 2.4.276 Build 100823-1501 | Asterisk 1.4.21.2 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

We are blind monitoring using a portable phone and dialing 0 + sessionID. The problem is each day the session ID is different according to the order the agents logged in.

Is there a way of setting up the system to dial a digit + userID to blind monitor? This would simplify things for the monitors.

[williamconley]

an asterisk dial plan that accesses sql to ask the system to identify the present phone for this user (given a user id), then find that phone in a meetme room (from the vicidial live tables), then dial that meetme room ... or an agi script that does the same thing. Even a php or perl script could initiate the call after that same sql identification.

Sounds like a cool feature, you should request it in the issue tracker

I would actually not be surprised to find that it already exists, but I don't think it does.

[mflorell]

Feature does not exist, would be a good one though.