lead Uploading Error in GoAutoDial

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lead Uploading Error in GoAutoDial

Postby gmcust3 » Tue Jan 04, 2011 10:25 am

I am getting Below Issue as I doesnt show me any Fields :

Image

I have to manually copy the data in vicidial_temp_file.txt and then Upload it.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Jan 04, 2011 11:00 am

hit the "help" button to show you the 23 fields in use and their order.

modify your spreadsheet to have THOSE EXACT 23 FIELDS, in that order.

use tab delimited file format (save as text/tab delimited in excel)

when you upload the list, you will then use "standard" instead of "custom" and it will not require mapping of fields (they are already in the correct order).

they will load immediately upon pressing submit.

OR

you can just try tab delimited instead of CSV and see if the system understands the field markers better.

or try the "non 3rd generation" list loader (there's a link when you are about to upload at the bottom of the window to use the older loader)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Tue Jan 04, 2011 11:03 am

Here is my List :

King Mr A 1 Buchanan Cct Oxenford QLD 4210 755199618 City State
De Maria G & M 1 Catona Crs Cobram VIC 3644 358722081 City State

I use Custom method.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Jan 04, 2011 11:50 am

Yep. I got that. Now try using the standard method with the same list. You'll have to move your fields to the proper order.

OR

use the other downloader (3rd gen vs non-3rd gen)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20256
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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