Route Call to CellPhone

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Route Call to CellPhone

Postby Prophaner » Wed Jan 05, 2011 11:44 pm

When a customer call: the call is taken to an IVR.

then I want that when button 1 is pressed the call goes to a cellphone.

Would this community help me doing this.

Running: GoAutoDial 2.0 CE, ESX 3.5, HP Servers.
Prophaner
 
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press 1 goes to cellphone

Postby striker » Thu Jan 06, 2011 3:44 am

hi

it is possbile

in goautodial follow the these steps

1.inbound---callmenus-- select your callmenu
2. in option give 1
3.description give someting ur wish
4.In route give extension
5.In extension field enter the cellphone no that you wish to call( proper no that dilled via ur carrier)
6.context is default
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Great Answer

Postby Prophaner » Thu Jan 06, 2011 4:19 am

Thanks for the fast reply

That is a better solution than what i found

i created a class default in carrier

[default]
exten => 8888,1,Playback(/var/lib/asterisk/sounds/beep)
exten => 8888,n,Goto(trunkinbound,${EXTEN},1)

but i gonna use yours.

Thanks again
Prophaner
 
Posts: 5
Joined: Mon Dec 27, 2010 11:46 pm

Retake

Postby Prophaner » Thu Jan 06, 2011 4:24 am

Actually since I'll be using several cellphones, I'll keep my configuration and send the IVR to a In-Group then it will take care of it.

If someone has a better solution please let me know.
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Postby mflorell » Thu Jan 06, 2011 9:14 am

There is a tutorial covering this in the manager manual.
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