VICIDIAL - 2.0.1b2
Zaptel - 1.2.11 (ztdummy)
Have an inbound group called Closer
Have a campaign called CLOSER
dial level - 1 (ratio)
Allow Closers = Yes
Allowed In-Groups = Closer
have 1 agent in there and and resumed. When I do a transfer from another outgoing campaign it parks the user and plays something (your call is important) or something like that.. but never transfers to the agent.
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mysql> select * from vicidial_live_agents;
+---------------+------+---------------+------------+-----------+--------+---------+-------------+-----------+----------+---------+-----------+---------------------+---------------------+---------------------+------------------+----------------+------------+
| live_agent_id | user | server_ip | conf_exten | extension | status | lead_id | campaign_id | uniqueid | callerid | channel | random_id | last_call_time | last_update_time | last_call_finish | closer_campaigns | call_server_ip | user_level |
+---------------+------+---------------+------------+-----------+--------+---------+-------------+-----------+----------+---------+-----------+---------------------+---------------------+---------------------+------------------+----------------+------------+
| 332 | 251 | 192.168.8.105 | 8600051 | IAX2/251 | PAUSED | 0 | 1337 | 0.0000000 | | | 12299154 | 2006-12-06 15:42:23 | 2006-12-06 15:49:15 | 2006-12-06 15:42:54 | NULL | | 1 |
| 331 | 252 | 192.168.8.105 | 8600052 | IAX2/252 | CLOSER | 0 | CLOSER | 0.0000000 | | | 13377567 | 2006-12-06 15:29:21 | 2006-12-06 15:49:16 | 2006-12-06 15:29:21 | Closer - | NULL | 5 |
+---------------+------+---------------+------------+-----------+--------+---------+-------------+-----------+----------+---------+-----------+---------------------+---------------------+---------------------+------------------+----------------+------------+
2 rows in set (0.01 sec)
extensions.conf
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exten => _90009.,1,Answer ; Answer the line
exten => _90009.,2,AGI(agi-VDADcloser.agi,${EXTEN}-----START)
exten => _90009.,3,Hangup
agiout shows
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2006-12-06 15:34:57|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi|Perl Environment Dump:
2006-12-06 15:42:54|agi-VDADcloser.agi|0|90009*CL_1337_L**2415**6026638055*251*-----START
2006-12-06 15:42:54|agi-VDADcloser.agi|callerID changed: J1206154254000002415
2006-12-06 15:42:54|agi-VDADcloser.agi|callerID changed: J1206154254000002415
2006-12-06 15:42:54|agi-VDADcloser.agi|callerID changed: J1206154254000002415
2006-12-06 15:42:54|agi-VDADcloser.agi|callerID changed: J1206154254000002415
2006-12-06 15:42:54|agi-VDADcloser.agi| -- accountcode =
2006-12-06 15:42:54|agi-VDADcloser.agi| -- callerid = 0000000000
2006-12-06 15:42:54|agi-VDADcloser.agi| -- calleridname = M1206154223000002415
2006-12-06 15:42:54|agi-VDADcloser.agi| -- callingani2 = 0
2006-12-06 15:42:54|agi-VDADcloser.agi| -- callingpres = 0
2006-12-06 15:42:54|agi-VDADcloser.agi| -- callingtns = 0
2006-12-06 15:42:54|agi-VDADcloser.agi| -- callington = 0
2006-12-06 15:42:54|agi-VDADcloser.agi| -- channel = IAX2/binfone-6
2006-12-06 15:42:54|agi-VDADcloser.agi| -- context = default
2006-12-06 15:42:54|agi-VDADcloser.agi| -- dnid = unknown
2006-12-06 15:42:54|agi-VDADcloser.agi| -- enhanced = 0.0
2006-12-06 15:42:54|agi-VDADcloser.agi| -- extension = 90009*CL_1337_L**2415**6026638055*251*
2006-12-06 15:42:54|agi-VDADcloser.agi| -- language = en
2006-12-06 15:42:54|agi-VDADcloser.agi| -- priority = 2
2006-12-06 15:42:54|agi-VDADcloser.agi| -- rdnis = unknown
2006-12-06 15:42:54|agi-VDADcloser.agi| -- request = agi-VDADcloser.agi
2006-12-06 15:42:54|agi-VDADcloser.agi| -- type = IAX2
2006-12-06 15:42:54|agi-VDADcloser.agi| -- uniqueid = 1165434174.99
2006-12-06 15:42:54|agi-VDADcloser.agi|AGI Variables: |1165434174.99|IAX2/binfone-6|90009*CL_1337_L**2415**6026638055*251*|IAX2|J1206154254000002415|
2006-12-06 15:42:54|agi-VDADcloser.agi|+++++ VDAD START : |2415|2006-12-06 15:42:54|
2006-12-06 15:42:54|agi-VDADcloser.agi||INSERT INTO vicidial_auto_calls (server_ip,campaign_id,status,lead_id,uniqueid,callerid,channel,phone_code,phone_numb
er,call_time,call_type,stage) values('192.168.8.105','CL_1337_L','LIVE','2415','1165434174.99','J1206154254000002415','IAX2/binfone-6','1','6026638055','200
6-12-06 15:42:54','IN','LIVE-0')|
2006-12-06 15:42:54|agi-VDADcloser.agi||INSERT INTO vicidial_closer_log (lead_id,campaign_id,call_date,start_epoch,status,phone_code,phone_number,user,proces
sed) values('2415','CL_1337_L','2006-12-06 15:42:54','1165434174','QUEUE','1','6026638055','VDCL','N')|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDCL : |2415|2415|insert to vicidial_closer_log
2006-12-06 15:42:54|agi-VDADcloser.agi||INSERT INTO vicidial_xfer_log (lead_id,campaign_id,call_date,phone_code,phone_number,user,closer) values('2415','CL_1
337_L','2006-12-06 15:42:54','1','6026638055','251','VDXL')|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDXL : |2415|2415|insert to vicidial_xfer_log
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
2006-12-06 15:42:54|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
2006-12-06 15:42:54|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
2006-12-06 15:42:54|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
2006-12-06 15:42:54|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
2006-12-06 15:42:54|agi-VDADcloser.agi|NNNNN No available agent found
2006-12-06 15:42:54|agi-VDADcloser.agi||SELECT count(*) FROM vicidial_auto_calls where status = 'LIVE' and server_ip='192.168.8.105' and campaign_id = 'CL_13
37_L' and call_time < "2006-12-06 15:42:54" and lead_id != '2415';|
2006-12-06 15:42:54|agi-VDADcloser.agi|-- VDAD get agent: |0E0|CL_1337_L|UPDATE vicidial_live_agents set status='QUEUE',lead_id='2415',uniqueid='116543417
4.99', channel='IAX2/binfone-6', callerid='J1206154254000002415' where status IN('CLOSER','READY') and server_ip='192.168.8.105' and campaign_id LIKE "%CLOSE
R%" and closer_campaigns LIKE "% CL_1337_L %" and last_update_time > '19691231195955' order by last_call_finish limit 1;|
What am I missing?