Cannot disable "Auto Dial Level"

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Cannot disable "Auto Dial Level"

Postby raysolomon » Tue Jan 11, 2011 2:27 pm

I am trying to set Auto Dial Level to 0 so I can have the agents instantiate the next dial.

It lets me, but when I save, it reverts it to 1.0

Why?

Image
Scratch Install for CentOS
http://ray-solomon.com/vicidial.html

SVN: 2052
VERSION: 2.8-420a
BUILD: 131210-1741
Asterisk: 1.8.23.0-vici
CentOS 6.5 64-bit
Kernel: 2.6.32-431.1.2.0.1.el6.x86_64
SIP & ulaw
Xeon 3470
HDD 500GB RAID 1
RAM 4GB
30 agents max
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Postby williamconley » Tue Jan 11, 2011 2:45 pm

1) please list your installer with version (ie: the name of the .iso from which you installed)

2) reading the manual is a requirement (it is available at EFLO.net, it has a free version which should do nicely for the question you have asked so far, and also comes in both Manager and Agent flavors, but I highly recommend the paid version if you intend to use the system ... it's educational and will likely save you more time than the money you spend by a huge margin).

3) this is a SUPPORT question. You have posted in the "General Discussion" section. I'll move it, but please post properly next time :)

4) Please also read the stickies for each forum before you post (this is a universal constant for most forums, so get used to it, it has the information I just posted in #1 and #2 above :) ).

5) I DO thank you for posting most of your specs. You deserve extra credit for that :)

6) When set to "Ratio", Auto-dial CANNOT be Zero. You must set to "Manual" to use "0". (In fact, when you set to Manual, it will set to Zero for you :) )
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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