Vicibox 2.0 from vicidial group | Vicidial 2.4.276 Build 100823-1501 | Asterisk 1.4.21.2 | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
I setup a In-Groups with WAIT Time Option to play message to press 1 to go to another In-Group. This plays at the Wait Time option Seconds but does not repeat itself. Caller only gets one shot to transfer. Is there a way of repeating this option a second time? Yes I read the manual and did numerous tests and have not figured it out. Tried to include getting Estimated Hold Time Options to work in conjunction but could not get it to work. Can someone shed some light?
Here is my configuration
Wait Time Option: PRESS_INGROUP
Wait Time Second Option: NONE
Wait Time Third Option: NONE
Wait Time Option Seconds: 60
Wait Time Option Extension:
Wait Time Option Callmenu: NONE
Wait Time Option Voicemail:
Wait Time Option Transfer In-Group: OPERATOR_POOL
Wait Time Option Press Filename: speak-to-the-operator|press-1
Wait Time Option Press No Block: N
Wait Time Option Press Filename Seconds: 10
Wait Time Option After Press Filename: vm-hangup
Wait Time Option Callback List ID: 9999