INVALID WAIT TIME & REPORT - INBOUND

[suneyo21]

VICI 1.3
VERSION: 2.2.1-237
BUILD: 100510-2015
ASTERISK 1.2.30.2

It's my first time to encounter this problem, i have this inbound campaign via pstn using grandstream, everytime the agent dispose a call it appears on the realtime report page a invalid time (see below)



As well as the inbound report, i have a GMT+8 time on the GUI as well on the shell, all of the time were fine, but not on the report. System time is AM but on the report its PM(24HR format) ex. if is is 10:00AM on system time, on the reports it is 2200 HR (see below)



Thanks in Advance

[williamconley]

the graphics are very pretty ... and i'm sure you did a lot of work to get them there. but i see a system time of 11:11:17 and a cutoff report time showing 11:31:02. Now ... is there a problem with those? (I get that there is a problem, and that it's related to time ... and you suggested a 14 hour difference in something ...?)

[suneyo21]

It's a 12 hr differences actually, the 10am time on the system, in the reports its is 10pm, and the wait time of agent is invalid almost 200k minutes or something

[williamconley]

OK, show me that or post the exact output where these values appear?