Lines showing as "Dead"

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Lines showing as "Dead"

Postby Isaac » Mon Dec 11, 2006 6:59 pm

I have a question regarding the "reports" screen, several of my lines read as "dead" under the "campaign" heading, and are highlited in black. i am curious as to what this means, if anyone could help me out id apprieciate it greatly.
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Postby mflorell » Tue Dec 12, 2006 1:28 am

If you are doing an inbound campaign, the lines can show up as dead if the vicidial_log entry shows an end time and the agents is still shown as active on the call.

What version of astguiclient?

What version of Asterisk?
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