autodial Redirect Me for authencation

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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autodial Redirect Me for authencation

Postby sam111 » Sat Feb 19, 2011 3:31 am

hi
some time in my case when i am trying to access my agent and admin Interface from Server.it redirect me to a link DefaultIP/config/authentication_page.htm when i am trying to login through

UserName-:root
pass-vicidialnow
it show a message There are too many User Logged in..

why please help me..
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Postby williamconley » Sat Feb 19, 2011 1:26 pm

doesn't ring any bells with me. i wonder if gardo put in something interesting?
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Postby gardo » Sat Feb 19, 2011 4:07 pm

A screenshot would be nice.
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Postby sam111 » Sun Feb 20, 2011 11:45 pm

gardo wrote:A screenshot would be nice.


i am unable to send a screen shot.please help me why this redirecting me here for authentication.
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Postby williamconley » Mon Feb 21, 2011 12:02 am

failing a screen shot, right click in the page and choose "source code" and post the source code here instead.
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Postby sam111 » Mon Feb 21, 2011 12:41 am

williamconley wrote:failing a screen shot, right click in the page and choose "source code" and post the source code here instead.



<HTML>
<HEAD>
<TITLE>Log In</TITLE>
<link rel="stylesheet" href="../css/newlink.css" type="text/css">
<script language="javascript">
function get_cookie(name_to_get)
{
var cookie_pair
var cookie_name
var cookie_value
var cookie_array = top.document.cookie.split("; ")
for (var counter = 0; counter < cookie_array.length; counter++) {
cookie_pair = cookie_array[counter].split("=")
cookie_name = cookie_pair[0]
cookie_value = cookie_pair[1]
if (cookie_name == name_to_get) {
return unescape(cookie_value)
}
}
return null
}
function delete_cookie(cookie_name) {
set_cookie(cookie_name,"",-1)
}
function set_cookie(cookie_name, cookie_value, cookie_expire, cookie_path, cookie_domain, cookie_secure) {
var expire_string;
var cookie_string = cookie_name + "=" + cookie_value;
if (cookie_expire)
{
var expire_date = new Date();
var ms_from_now = cookie_expire * 24 * 60 * 60 * 1000;
expire_date.setTime(expire_date.getTime() + ms_from_now)
expire_string = expire_date.toGMTString();
cookie_string += "; expires=" + expire_string;
}
if (cookie_path) {
cookie_string += "; path=" + cookie_path;
}
if (cookie_domain) {
cookie_string += "; domain=" + cookie_domain;
}
if (cookie_secure) {
cookie_string += "; true"
}
top.document.cookie = cookie_string;
}
function getMainPage()
{
str=document.location.search;
if (str.length>0)
top.mainFrame.location.href="../config/logOff_message.htm";
else
{
if( null != get_cookie( 'UserId' ) )
delete_cookie('UserId');
if( opener )
{
alert('Timeout expired, please login again. Window will be closed.')
window.close();
}
else
top.mainFrame.location.href="../config/log_off_page.htm";
}
}
</script>
</HEAD>
<frameset framespacing="0" frameborder="1" border="0" rows="0" onLoad="getMainPage()">
<frame name="mainFrame" scrolling="no" >
</frameset>
<noframes>
</HTML>
sam111
 
Posts: 60
Joined: Tue Feb 15, 2011 5:23 am

Postby williamconley » Mon Feb 21, 2011 2:20 am

I have an interesting question ... Have you installed GoAutoDial on this server? If so ... what URL did you enter into your browser that resulted in this page, exactly?
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Postby sam111 » Mon Feb 21, 2011 2:32 am

williamconley wrote:I have an interesting question ... Have you installed GoAutoDial on this server? If so ... what URL did you enter into your browser that resulted in this page, exactly?



i am using url http://192.168.1.2/ in my mozila browser
sam111
 
Posts: 60
Joined: Tue Feb 15, 2011 5:23 am

Postby williamconley » Mon Feb 21, 2011 2:34 am

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Postby sam111 » Mon Feb 21, 2011 2:40 am


this i giving a alertbox with this message- Timeout expired, please login again. Window will be closed...and redirect again here...


http://192.168.1.2/config/authentication_page.htm

please tell me what exactly going on wrong..
sam111
 
Posts: 60
Joined: Tue Feb 15, 2011 5:23 am

Postby williamconley » Mon Feb 21, 2011 8:04 am

try it from a different computer.
Vicidial Installation and Repair, plus Hosting and Colocation
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Postby sam111 » Tue Feb 22, 2011 12:44 am

williamconley wrote:try it from a different computer.

there is same problem. i am so upset whats going on wrong...
sam111
 
Posts: 60
Joined: Tue Feb 15, 2011 5:23 am

Postby williamconley » Tue Feb 22, 2011 9:31 am

who installed this system?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
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Location: Davenport, FL (By Disney!)

Postby sam111 » Tue Feb 22, 2011 11:45 pm

williamconley wrote:who installed this system?


i have installed this system..
sam111
 
Posts: 60
Joined: Tue Feb 15, 2011 5:23 am

check again, reinstall

Postby striker » Tue Feb 22, 2011 11:53 pm

hi

1. check whether 192.168.1.2 is assigned to some other system in your lan
2. clear the cache in your firefox and recheck
3. reinstall the goautodial , make sure u should install goautodial not the some other os , u should see the goautodial logo while booting the cd

4.is your system is same subnet ie192.168.1.2 /255.255.255.0
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Postby williamconley » Wed Feb 23, 2011 10:35 am

step 1: on your vicidial command line

Code: Select all
ping www.irs.gov -c 2


verify that your networking and internet are both functional
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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