Server Performance Report not showing Graph

[marcoe]

Hi,

I noticed from a few versions back that the Server Performance Report was not showing the bottom graph. The server performance flag on Admin->Servers is set to "Y" and the text data is displayed.

By looking a bit deeper I found that for some reason the report expects the pl executable to be in /usr/local/bin and it really is in /usr/bin.

So I altered the report for the correct path and it worked ok, but I don't think this problem should be corrected on the report, right ? My simple guess is that Vicibox is installing it on the wrong path.

This happened on Vicibox 3.1.6 ISO, Vicidial VERSION: 2.4-297 BUILD: 110124-1134, I didn't have a chance to test it on newer versions, but I'll post back here as soon as possible, but if someone with a newer version could verify this it would help.

Thanks

[Kumba]

Blah. I'll fix it in the next release.

[williamconley]

that's cool. can you create a diff and post it to the VICIDIAL Issue Tracker and post a link to it back here? I'm not sure if Kumba works off that link or if this is actually a vicidial base issue ... but it is a great catch.

[williamconley]

LOL. I guess that answers that!

but DO post the exact fix for those who are interested before Kumba gets to it

[marcoe]

OK, here it is :
http://www.vicidial.org/VICIDIALmantis/view.php?id=453

Thanks Kumba and William

[actiondave]

is this still an issue? I show text stats but no graph with version:

Redux.x86_64-3.1.12

[williamconley]

did you change the graph selection choice to "yes"?

[actiondave]

Is that in the server settings?

Im reading page 169 in the manual. The only thing it mentions is to make sure the System Performance Setting set to Y

William, hopefully i can give back to the community after getting this setup properly and in production. About ~2-3 weeks / 24 agents

And get rid of the dialer we are currently using

[williamconley]

nope. that's on the page. when you submit the request to generate the report, that is an 'option' that must be set to yes to get the graph. right on the page.

[actiondave]

Weird, I don't see that option in this report.



With some output:

[williamconley]

Apologies! I thought we were talking about the Campaign VDAD report.

I believe this bug is still in place after a fashion ... although it is obviously a work in progress. The server performance page has a bug view executable of the report graphic generator.

If you "view source" you will find something like this:

Code: Select all

echo "<!-- /usr/bin/local/pl -png $DOCroot/$HTMfile -o $DOCroot/$PNGfile -->";

(actually, you'll find the real output, as it will have been processed by php and the resulting html file will have real data in it).

I modified my version by removing the "local" as previously suggested (after creating a link to the bin from the local and having it still fail!). The result was informative, so I executed it manually to see the results ... which indicates the bug lives:

Code: Select all

/usr/bin/pl -png /srv/www/htdocs/vicidial/ploticus//1XX.XXX.XX.XX2011-11-04_191630.htm -o /srv/www/htdocs/vicidial/ploticus//XX.XXX.XX.XX2011-11-04_191630.png
pl proc areadef: error 105: both min and max expected (xrange)
pl proc areadef: error 10: cannot set up plotting area .. likely culprits: bad xrange or yrange, or bad area rectangle

I note also that the htm files refer to the .dat files ... and the dat files are all 0 length.

[actiondave]

No worries...thanks for the information.

You are always very helpful