by williamconley » Fri Feb 25, 2011 12:05 am
1) Install DNS service on a server locally
2) Learn how to register a server/system on your local router's DHCP service (which may work, or may not) and use DHCP in your vicidial server to "register" the name
3) Purchase a domain and register any name at that domain in the DNS package of your registrar (ie: we own poundteam.com, so we can register "server1.poundteam.com" as any valid IP address, local or internet, that we want. And when an agent enters server1.poundteam.com, their web browser will find the appropriate ip and request the page).
4) Modify the appopriate file "hosts" on EVERY computer you want to be able to use this feature on, to "hard-code" that name=that ip on each.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294