Goautodial - Server Maintenance

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Goautodial - Server Maintenance

Postby rrb555 » Tue Mar 01, 2011 8:57 am

GoAutoDial CE 2.0
Vicidial VERSION: 2.2.1-237 BUILD: 100510-2015
Asterisk 1.4.27.1-vici
Dahdi 2.3
no other hardware

hi its been almost 3 months now when my Main Single Server has been installed. I wanted now to do some maintenance to my Server but didn't know what are the things that should be clean or be deleted inorder to keep it optimal.

what I just knew is backup and delete the recordings and thats it

15 agents are using the Single Server

Any suggestions is welcome. :D

thanks in advance
rrb555
 
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Location: Quezon City, Philippines

Postby williamconley » Tue Mar 01, 2011 1:45 pm

1)
Code: Select all
crontab -e
learn what they all do and why you should/shouldn't use each script listed
2) pay for a manager's manual! (your paycheck rides on this equipment, yes?) Free updates for a years (so when the 2.4 manual comes out ...)
3) /usr/share/astguiclient <- read all the scripts available in this folder, some are educational. most can be executed with --help to find out what their options are, ALL can be "nano" modified to read their contents for deeper usage information
4) /etc/astguiclient.conf <- put in your ftp settings and get your recordings and/or backups OFF the box in case of failure (nightly backup in the crontab -e ... with --ftp-transfer)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
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Postby gardo » Tue Mar 01, 2011 3:40 pm

I defintely agree with @williamconley. 8)
http://goautodial.com
Empowering the next generation contact centers
gardo
 
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