monitoring the call with Goautodial

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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monitoring the call with Goautodial

Postby manfire » Tue Mar 08, 2011 11:42 am

I want to monitoring the call:

- to listen the call
- whisper to speak only the agent

I use the final version of goautodial

VERSION: 2.2.1-237
BUILD: 100510-2015

asterisk 1.4.27 vici

thanks for your help
manfire
 
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Joined: Fri Jul 30, 2010 9:09 am

Postby manfire » Tue Mar 08, 2011 11:55 am

Hello

the problem when i click in the listen i can't listen any think

i use the admin accont in my setting in Xlite


[url]http://192.168.1.2/vicidial/AST_timeonVDADall.php?RR=4&DB=0&groups[]=CompainV&adastats=&SIPmonitorLINK=&IAXmonitorLINK=&usergroup=&UGdisplay=0&UidORname=1&orderby=timeup&SERVdisplay=0&CALLSdisplay=1&PHONEdisplay=0&CUSTPHONEdisplay=0&with_inbound=Y&monitor_active=MONITOR&monitor_phone=gs102&ALLINGROUPstats=&DROPINGROUPstats=0&NOLEADSalert=&CARRIERstats=0[/url]

thank for your Help
manfire
 
Posts: 9
Joined: Fri Jul 30, 2010 9:09 am

Postby manfire » Tue Mar 08, 2011 12:01 pm

It's possible to use only the xlite to listen or to whisper the call ?

for exemple in trixbox when i call the *555*sip/accont i can to listen the call
manfire
 
Posts: 9
Joined: Fri Jul 30, 2010 9:09 am

dial the session id

Postby striker » Wed Mar 09, 2011 2:43 am

Dial the session id of the agent with 0 infront to listen and without 0 to barge

in realtime screen u can see the session id of each agetns
www.striker24x7.com www.youtube.com/c/striker24x7 Telegram/skype id : striker24x7
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Postby williamconley » Wed Mar 09, 2011 10:11 am

! And you obviously need to be reading the manual (all this stuff is already in there). I'd suggest the paid version to save time (an extra couple hundred pages of details of inner workings ... if you are making a living with this software, is not a bad thing 8) ).

Both free and paid versions on EFLO.net.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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