Same Session ID

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Same Session ID

Postby gmcust3 » Wed Mar 16, 2011 12:20 am

Image

Possible ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby williamconley » Wed Mar 16, 2011 2:21 pm

IF two agents signed in as the same user. Not good. They should NOT have access to each other's passwords. If that's NOT the case, it could have been a hiccup in the sql server relaying the information. If it persisted on more than one screen load ... you have a problem.

Be sure the agents are all using their own credentials (user/phone) and have closed their browser since the last session.
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