Does ViciBox automatically install GSM codec?

[spacejanitor]

Just tried to listen to some agent recordings with Quicktime, but I get a series of bleeps and blorps.

Is there a separate step I need to take to ensure it encodes properly?

[williamconley]

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation
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Try media player

What format is the file? (filename? crontab recording entries? these would both be helpful) Perhaps switching to MP3 would be a good idea ...