Outbound CallerID on call menu extension dials

[thirdhatch]

Hi, we are using a call menu option to send outbound calls to a certain number but all of our calls show up as 00000000 on the CDR's. How can I set the outbound callerID of the system when calling from a call menu?

[mflorell]

You could set this through the Custom Dialplan Entry section for that Call Menu.

[thirdhatch]

Thanks for the info Matt. I have enabled the custom dial plans on this server. Any guidance on what to enter here without breaking it? Is this something covered in the 2.2.1 Manager Manual?

[williamconley]

do not change the callerid NAME only NUM.