Replacing park.gsm with Silence

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Replacing park.gsm with Silence

Postby gmcust3 » Tue Mar 22, 2011 4:51 am

How to Replace park.gsm with Complete Silence ??
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Postby williamconley » Wed Mar 23, 2011 9:32 pm

it's just gsm file. replace the file with one that has silence in it.
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Postby gmcust3 » Thu Mar 24, 2011 12:03 am

I tried it with silence10.gsm but when I click on Park, Customer lines get hang up.

I did replace the name of the park.gsm to park_1.gsm and silence10.gsm to park.gsm.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby mflorell » Thu Mar 24, 2011 6:41 am

Either upgrade to SVN/trunk where you just use a regular music-on-hold class or make your silence file at least 20 minutes long.
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Postby gmcust3 » Thu Mar 24, 2011 7:35 am

Any easy to create a 20 mins of Silence gsm file ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm


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