Error vicidial agent

[zxcoolman]

Je sollicite votre aide car j'ai un probleme lorsque j'arrive sur l'interface agent.
On constate un message d'erreur :

Noone is in your session: 1001
Go Back

Call Agent Again

Serait ce en relation avec les conférences de Vicidial car je ne voit pas à quoi elle servent .

Merci d'avance pour vos réponses

[williamconley]

French to English translation
I seek your help because I have a problem when I arrive on the interface agent.
There is an error message:

No one Is in your session: 1001
Go Back

Call Agent Again

Is this related conferences Vicidial because I do not see what they serve.

Thank you in advance for your

When you log in as an agent, does your phone ring?

also:


when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation