Call Logs Directory

[mcjoel.ramirez]

Good Day To All,

Please help if any one who has idea where i can find the call logs on Vici dial,
cause i am trying to look for a number that being call by one of our agents for personal purpose that why i want to locate the call logs.



Thanks & Best Regards
MTR

[boybawang]

its on the database, vicidial_log table

[williamconley]

1) Welcome to the party!

2)

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:
Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

3) Call logs are in several log tables in the asterisk database. To track a single user with this method, you need merely edit the user's record in Vicidial administration. The system will show you every call made on any given day (and allow you to listen to recordings if available).

Click on Users->[choose one]->User Stats

BUT: if these are manually dialed calls, that's a different story. If they do not appear in those logs, you can attempt the logs in /var/log/asterisk (subfolders may have call logs, depending on version and setup) and in /var/log/astguiclient.

If you know the number being dialed (or are searching for a specific number) use grep:

Code: Select all

cd /var/log/asterisk
grep 5555555555 * -R -n
cd /var/log/astguiclient
grep 5555555555 * -R -n

replace 5555555555 with the number, of course.