Needed help with Goautodial

[kashutu]

Hey guys,
I was wondering if anyone has installed Goautodial 2.0 and if they are using it without any issues. I am facing some issues and wanted to find out if others have faced any issues with it.
Thanks

[Op3r]

Im one of the biggest user of it.

So far so good.

[williamconley]

Hey guys,
I was wondering if anyone has installed Goautodial 2.0 and if they are using it without any issues. I am facing some issues and wanted to find out if others have faced any issues with it.
Thanks

Lots of people are using it without issues. Lots of people have faced many issues with it.

What issue(s) are YOU facing?

[kashutu]

Hi,
I am new to this forum and Goautodial as well. So, if i make any mistakes asking questions, my apologies.

Specs:
Goautodial 2.0
Eyebeam
Pentium 4, 2.8GHz with HT
512MB RAM
SIP: Nextiva

I have recently installed Goautodial 2.0 and configured everything as mentioned in the guide. However, when i log in the agent into eyebeam, i hear "you are the only one in the conference". After than i try to make a manual call, but after 10 secs, LIVE CALL goes green, and immediatley after that i receive the message

DIAL ALERT:

Call Rejected: CHANUNAVAIL
Cause: 20 - Subscriber absent.

Can you please help figure out what am i doing wrong?

Account Entry:
[iBrain01]
disallow=all
allow=ulaw
username=xxx
fromuser=xxx
type=friend
secret=xxx
qualify=no
maxexpirey=3600
host=208.73.146.95
fromdomain=208.73.146.95
insecure=invite
dtmfmode=rfc2833
defaultexpirey=60
nat=yes
canreinvite=no
context=from-trunk


Global String:

SIPtrunk=SIP/iBrain01

Dialplan Entery:

exten => _91NXXNXXXXXX,1,AGI(agi://127.0.0.1:4577/call_log)
exten => _91NXXNXXXXXX,2,Dial(${SIPtrunk}/${EXTEN:1},,To)
exten => _91NXXNXXXXXX,3,Hangup

[striker]

check wether your sip account registered properly


type sip show peers [ should show ur account ok reachable]
and sip show registery [should show registered]


also post your cli result without sip debug here

[williamconley]

please do not TRIPLE post! one post on the support board for a support request is sufficient.

http://www.vicidial.org/VICIDIALforum/v ... ght=#67633

http://www.vicidial.org/VICIDIALforum/v ... ght=#67635