hi
vicibox_redux | VERSION: 2.4-307a |BUILD: 110408-0433 | digium card E1|no extra software |
My setup is , 1 tollfree no
customer will call the tollfree no , and plays a message and hangsup.
and that lead should be stored and called back automatically and transfered to available agent
any ideas !!!!!!!!!!
automatic callback of inbound calls
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automatic callback of inbound calls
by striker » Mon Apr 25, 2011 1:12 pm
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by mflorell » Mon Apr 25, 2011 2:08 pm
You can have the call go to an in-group with the Hold Time Option set to CID CALLBACK. then just set the list ID to the list of an outbound campaign and it will dial automatically when an outbound/blended agent is available.
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