Pap2 and Soft phone

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid

Pap2 and Soft phone

Postby gmcust3 » Wed May 11, 2011 9:37 pm

Why the Sound Qlty is Very Good when I use PAP2 and Not the same with Xlite/Eyebeam ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu May 12, 2011 8:24 pm

Code: Select all
sip show channels
check the codec in use. perhaps they default to different ones (gsm has a completely different sound quality than ulaw).

also try zoiper (which is cool because it does iax AND sip)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Thu May 12, 2011 9:12 pm

Here it is :

Image
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu May 12, 2011 10:01 pm

thats very nice.

is there anything you'd like to add? (like ... if any of the calls shown have good or bad quality?) 8)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Thu May 12, 2011 10:03 pm

Its Just that Its NOT VERY CLEAR and Volume is Very Low.

Its Like I have to Put my Headset very close to my ears to hear and Understand what customer is saying.

When I configure Pap2 , Its Absolutely Not like this.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Thu May 12, 2011 10:43 pm

The concept here:

Set it up with BOTH. Compare the sip show channels. See if there is a difference in the connections.

Also look into the deeper advanced settings of the software. There may be options in use in one but not the other.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Thu May 12, 2011 11:21 pm

I tried Eyebeam also with g729 codec But No change.

What Pap2 uses ? any Codec ? If yes, then which One ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm


Return to ViciDialNow - GoAutoDial

Who is online

Users browsing this forum: No registered users and 59 guests