Pls Help Not getting Live Calls

General and Support topics relating to ViciDialNow and GoAutoDial ISO installers

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Pls Help Not getting Live Calls

Postby c2b » Wed Jun 01, 2011 3:15 pm

I have installed GoAutoDial CE 2.0

when i log in as agent i am not getting live calls and when i try manual dial it shows

DIAL ALERT:

Call Rejected: CHANUNAVAIL
Cause: 16 - Normal call clearing.
Please Help!!!
c2b
 
Posts: 2
Joined: Tue May 31, 2011 8:28 pm

Postby viciflash » Wed Jun 01, 2011 6:13 pm

add more details, logs.

chanunavail - are you able to dial out manual?

also check the sample carrier settings. its very important for auto dialing.
GoAutoDial 2.0CE - standard install
Asterisk: 1.4.27.1-1
Vicidial: 2.2.1-237
Build: 100510-2015
Telephony cards: none
viciflash
 
Posts: 148
Joined: Sat Feb 19, 2011 3:23 am


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