General and Support topics relating to ViciDialNow and GoAutoDial ISO installers
Moderators: enjay, williamconley, Op3r, Staydog, gardo, mflorell, MJCoate, mcargile, Kumba, s0lid
by tarundas » Tue Jun 21, 2011 1:40 pm
After a power failure I got this
- Code: Select all
[root@go ~]# screen -list
There are screens on:
2667.asterisk (Detached)
2662.astshell20110621122236 (Detached)
2 Sockets in /var/run/screen/S-root.
[root@go ~]#
agents are getting no dialback ring on softphones at the time of login.
What could be done in this situation ?
Thanks
GoAutoDial CE 2.0 from goautodial-ce-2.0-final.iso | Vicidial 2.2.1-237 Build 100510-2015| Asterisk 1.4.27.1-vici | Dahdi 2.3 | VtigerCRM 5.1.0 | Sangoma 3.5.14| Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation ! I have read the High Res Managers manual.
Last edited by
tarundas on Tue Jun 21, 2011 10:16 pm, edited 1 time in total.
-
tarundas
-
- Posts: 62
- Joined: Wed Nov 25, 2009 3:02 pm
- Location: Calcutta
by cristian » Tue Jun 21, 2011 3:55 pm
Manually launch the perl scripts that are failing with --debug or --debug-X to find the error.
Ensure mysql is running.
Conor C. -- Southskies.com -- (888) 700-1500
Premium provider for regulated industries :: $256/hr :: USA, Arizona
-
cristian
-
- Posts: 218
- Joined: Tue Mar 31, 2009 4:41 am
-
by williamconley » Tue Jun 21, 2011 8:29 pm
usually:
- Code: Select all
mysqlcheck --auto-repair asterisk -p
the -p is only necessary if your mysql root user has a password
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
-
williamconley
-
- Posts: 20258
- Joined: Wed Oct 31, 2007 4:17 pm
- Location: Davenport, FL (By Disney!)
-
by cristian » Tue Jun 21, 2011 8:36 pm
Or if you're cool like me:
- Code: Select all
mysqlcheck -u root --auto-repair --check --all-databases -p
Conor C. -- Southskies.com -- (888) 700-1500
Premium provider for regulated industries :: $256/hr :: USA, Arizona
-
cristian
-
- Posts: 218
- Joined: Tue Mar 31, 2009 4:41 am
-
by tarundas » Tue Jun 21, 2011 11:15 pm
Thank you friends ...
I tried ...but without any luck this time
still only two screens are on
-
tarundas
-
- Posts: 62
- Joined: Wed Nov 25, 2009 3:02 pm
- Location: Calcutta
by cristian » Wed Jun 22, 2011 3:29 am
Is mysql running?
- Code: Select all
ps aux | grep sql -i
Post the output of that command. If it is running, do the debug as I suggested. That will tell us EXACTLY what is happening.
If this is a crisis (production system) you might want to have me remotely fix this. Should take 15 minutes.
Conor C. -- Southskies.com -- (888) 700-1500
Premium provider for regulated industries :: $256/hr :: USA, Arizona
-
cristian
-
- Posts: 218
- Joined: Tue Mar 31, 2009 4:41 am
-
Return to ViciDialNow - GoAutoDial
Who is online
Users browsing this forum: No registered users and 88 guests