Error when choosing audio file in goautodial

[mustafask]

i am getting this error when trying to choose any audio file in my inbound campaign


"ERROR: sounds_list CENTRAL SOUND CONTROL IS NOT ACTIVE: |admin|0|"

any help would be great.

[williamconley]

when you post, please post your entire configuration including (but not limited to) your installation method and vicidial version with build.

this IS a requirement for posting along with reading the stickies (at the top of each forum) and the manager's manual (available on EFLO.net, both free and paid versions)

You should also post: Asterisk version, telephony hardware (model number is helpful here), cluster information if you have one, and whether any other software is installed in the box. If your installation method is "from scratch" you must post your operating system and should also post the .iso version from which you installed your original operating system.

Similar to This:

Vicibox X.X from .iso | Vicidial X.X.X-XXX Build XXXXXX-XXXX | Asterisk X.X.X | Single Server | No Digium/Sangoma Hardware | No Extra Software After Installation

And then you may consider going to Admin->System Settings and turning on Central Sound Control (perhaps reading up on it in the manual so you understand what you are doing ...?)

Welcome to the party!