Database Driven IVR is Possible in GoAutoDial ?

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Database Driven IVR is Possible in GoAutoDial ?

Postby gmcust3 » Tue Jul 05, 2011 9:08 pm

Database Driven Extensive IVR is Possible in GoAutoDial ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
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Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Jul 05, 2011 9:19 pm

Silly question. Since GoAutoDial is merely an installer, which leaves you with Asterisk, MySQL (and Vicidial) ... it has certainly given you all the tools necessary to create an EXHAUSTIVE ivr system.

Not sure why you'd need one outside the Vicidial IVR system, but if you DO, it can certainly be done.
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
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Postby gmcust3 » Tue Jul 05, 2011 9:27 pm

I agree But what I am looking for any Example or any small db driver step by step guide so that I can explore it further and extend it as per my requirement.
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Jul 05, 2011 9:44 pm

LOL

But this is an asterisk question. Goautodial installs asterisk, if you want asterisk ivr samples ... there are lots of them available on the net and asterisk (non-vicidial) forums abound with such things. The point of Vicidial is to NOT need such items.

Vicidial happens to have an ivr system in it, which is unlimited and database driven. But that's not something you have to ask, it's built in. Read the instructions to use the IVR in vicidial. What do you need that it can't handle?
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)

Postby gmcust3 » Tue Jul 05, 2011 9:48 pm

Sent u a PM with IVR sample I am looking for.

Is it possible to design that in Vicidial using DB ?
GoAutoDial CE
VERSION: 2.4-309a
BUILD: 110430-1642
No other software installed on the box.
I've read the manager manual.
gmcust3
 
Posts: 1148
Joined: Sat Oct 24, 2009 1:15 pm

Postby williamconley » Tue Jul 05, 2011 10:09 pm

post it HERE so everything may benefit. direct support is only for paying customers! (so says my employer!)
Vicidial Installation and Repair, plus Hosting and Colocation
Newest Product: Vicidial Agent Only Beep - Beta
http://www.PoundTeam.com # 352-269-0000 # +44(203) 769-2294
williamconley
 
Posts: 20258
Joined: Wed Oct 31, 2007 4:17 pm
Location: Davenport, FL (By Disney!)


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